Applications Support Senior Analyst, Citi

Applications Support Senior Analyst

Citi

Location:
United Kingdom, Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Applications Support team plays a critical role in ensuring the stability, efficiency, and effectiveness of our business applications. This team is responsible for providing technical oversight, resolving issues, managing outages, and collaborating with various stakeholders to maintain optimal application performance. The team works closely with users, traders, internal technology groups, and vendors to ensure seamless operation of critical systems.

Job Responsibility:

Ensure timely resolution of issues to minimize business disruption
Provide technical oversight across various systems and applications
Leverage expertise to resolve complex issues within the application support domain
Participate in application releases deployment process
Perform post-release checkouts after application and infrastructure updates
Develop and maintain technical support documentation
Effectively share information with team members and other technology teams
Communicate appropriately with relevant stakeholders

Requirements:

Experience in an Application Support role
Experience with real-time monitoring systems
In-depth knowledge of application support principles and practices
Excellent communication skills
Effective problem-solving and analytical skills
Ability to prioritize tasks and manage time effectively
Proficiency in issue tracking and reporting tools
Ability to plan and organize workload

What we offer:

27 days annual leave (plus bank holidays)
Discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Additional Information:

Job Posted:
August 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.