Applications Support Senior Analyst, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. The Applications Support Senior Analyst will support the Markets business through Production Support in London, focusing on High Touch Equities trading applications and ensuring seamless integration of technology solutions.

Job Responsibility:

Support of High Touch Equities trading applications
Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
Identify and define necessary system enhancements
Analyze existing system logic, identify problems
Recommend and implements solutions
Provides expertise in area and an advanced level of understanding of the principles of apps support
Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
Documents requirements
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Considers the implications of the application of technology to the current environment
Identifies risks, vulnerabilities and security issues
Communicates impact
Proposes risk mitigation options
Acts as advisor or coach to new or lower level analysts
Allocates work
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services
Persuades and influences others through strong and comprehensive communication and diplomacy skills
Performs other duties and functions as assigned

Requirements:

Relevant experience in a similar role, within a Markets environment
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Bachelor’s/University degree, Master’s degree preferred

What we offer:

Global Benefits
Best-in-class benefits
Equal opportunity employer

Additional Information:

Job Posted:
July 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Applications Support Senior Analyst