Applications Support Senior Analyst – Assistant Vice President Job at Citi (Chennai)

Applications Support Senior Analyst – Assistant Vice President

Citi

Location:
India , Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are seeking a highly experienced (12 - 14 Years) and strategic Assistance Vice President to lead critical Third-Party Management (TPM) and Application Onboarding initiatives within Global SMBF Technology Production Support. This pivotal role is responsible for ensuring the compliant, efficient, and risk-mitigated management of all outsourced technology services, driving operational excellence, and fostering robust vendor relationships. The successful candidate will navigate complex regulatory landscapes, provide essential strategic oversight, and safeguard Citi's interests in its third-party engagements.

Job Responsibility:

Provide comprehensive support to the SMBF Production Management business across all Third-Party Management (TPM) processes
Accountable for end-to-end management of all TPM activities across the entire supplier lifecycle: Planning, Due Diligence, Contracting, Ongoing Monitoring, and Termination
Act as a central coordinator among diverse stakeholders including Procurement, Legal, Compliance, Audit, Vendors, and Citi Business Units
Deliver periodic, insightful risk reports to the SMBF PS leadership team, detailing key third-party risks and proposed mitigation strategies
Oversee vendor risk assessments, audits, onboarding, document refreshers/reviews, and termination procedures, ensuring full compliance with regulatory and contractual requirements
Monitor, mitigate, and report regularly on Citi’s TPM controls and assessments pertaining to third-party relationships and vendor compliance with applicable legal, regulatory, and contractual obligations
Drive continuous process improvement initiatives to ensure accurate data collection, robust analysis, and effective planning for key TPM initiatives
Review and track vendor Continuity of Business (COB) plans and their annual test results
Leverage strong understanding of application transition best practices to provide solutions and track the onboarding of applications into SMBF Production Management
Implement, monitor, track, status report, and enable operational readiness for delivery teams during transitions
Effectively manage transition project dynamics, especially across multiple service lines and complex interdependencies
Proactively identify, report, and track risks and issues that arise during the transition process
Monitor the effectiveness of knowledge transfer, making appropriate recommendations for changes and improvements
Build and maintain strong working relationships with both internal and external stakeholders, capable of conveying relevant information to executive-level audiences
Possess excellent analytical skills to thoroughly assess problem circumstances and develop credible, detailed transition plans
Ensure that transitions are achieved within budget constraints, actively identifying and implementing cost optimization measures
Operate as a self-starter and leader, capable of working independently within the organization
Accountable to ensure all Contracts with strategic vendors are active and renewed well within the time frame
Ensure all Commercials, Legal Vehicle, Resourcing, Applications, TPM, COB, Support Locations, Scope & deliverables etc., are duly reviewed and documented in line with Contract terms
Responsible to maintain all Contract related Financials accurately for BAU and for various management reporting purpose
Responsible to track all Change Requests appropriately and Contracts are amended duly to cover these Change Requests
Work with various internal stakeholders like Procurement, Staffing Office, Business Office, Finance teams, TPO etc., to ensure Contracts related actions are completed duly
Work with Vendors closely to track their deliverables from Contract and resourcing perspective
Responsible to answer any Audit queries on Contracts related
Accountable to maintain various MIS and reports to be submitted to management on periodic basis
100% compliance to Citi’s Third-Party Management (TPM) framework
100% accuracy on Contracts and Financial management
Effectively manage risks associated with third parties in line with Citi’s TPM guidelines and policies
Track and Support the Application Onboarding to ICG PS with zero tolerance
Consistently work with Business Units and vendors to improve business and vendor performance in line with agreed service levels
Maintenance of a compliant vendor network
Quality of data, analysis, and insights
Effectiveness of partnership and interaction with stakeholders, including ICG Tech PS Senior leadership
Quality of reports and dashboards shared with senior leaders in the organization

Requirements:

12 - 14 Years experience
MBA, M.Sc. Information Technology, B.E, MCA in Information Technology
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholder

Additional Information:

Job Posted:
May 14, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Citi - All Job Offers

Job Link Share:

Applications Support Senior Analyst – Assistant Vice President

Citi

Location:
India , Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 14, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Applications Support Senior Analyst – Assistant Vice President

Java Spark Applications Development - Assistant Vice President

Vice President, Finance Reporting Lead Analyst

Vice President, Finance Regulatory Reporting Analyst

Vice President, Compl AML Execution Sr Mgr, ACRM KYC Risk Evaluation Mgmt

Foreign Exchange (FX) Etrading Production Support Sr Analyst - Assistant Vice President