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Applications Support Intermediate Analyst

https://www.citi.com/ Logo

Citi

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our mission is to help developers navigate, simplify and stabilise Citi tools and processes so they can put their time, energy, and passion into achieving their goals, developing quality products, making development at Citi a rewarding and satisfying experience. We want to make developing software in Citi easy, pleasant and safe.

Job Responsibility:

  • Set up and configure bare metal / virtualized / cloud infrastructure for business applications
  • Help development teams on-board to modern CI/CD pipelines
  • Improve high availability, resilience, observability, maintainability and security of applications with industry standard and/or bank's internal solutions
  • Automating application releases, deployment, configuration and other aspects of software development lifecycle
  • Enabling connectivity between various components in distributed networks
  • Help migrating and upgrading systems to newer infrastructure
  • Champion a set of practical solutions for Information Security
  • Act as a gatekeeper for remediation requests from IS teams
  • Help developers to onboard to lightweight, effective security tooling both pre-commit and in the CI pipeline
  • Smooth infrastructure processes
  • Take care of Firewall requests
  • Be ready to work with Unix and Wintel SAs, DBAs and other infrastructure teams
  • Establish SLAs with infrastructure teams
  • Drive improvements in tooling
  • Help our colleagues in CTI, developer tools and GIDA to improve and automate their own internal processes
  • Participate in automation of painful manual processes
  • Monitor the uptime of key services
  • Help our partners in CTI to provide performant tools
  • Take care of safe, consistent onboarding to Citi approved identity management solutions

Requirements:

  • 5+ years of relevant experience in an Engineering DevOps
  • Unix/Linux skills at a system admin level
  • Strong knowledge in computer networks and hands-on experience with their troubleshooting
  • Proficiency in scripting (e.g. bash/perl/python/powershell)
  • Some experience with Java build tools (Gradle/Maven preferred) and databases (Oracle/PostgreSQL preferred)
  • Experience with CI/CD tools and pipelines (Jenkins/TeamCity/Artifactory)
  • Understanding of distributed systems architecture, microservices, virtualization techniques
  • Good command of English - both written and spoken
  • Ability to plan and organize workload
  • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
  • Bachelor’s degree/University degree or equivalent experience

Nice to have:

  • Basics of ITIL practices (change/incident management)
  • Messaging middleware (Tibco, Solace, Kafka)
  • Any programming language (Java, Python, Go etc)

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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