Applications Support Analyst, Citi

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Limited but direct impact on the business through the quality of the tasks/services provided.

Job Responsibility:

having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments
analyzing existing system logic and using evaluative judgment to make recommendations and implement enhancements or fixes
formulating and defining scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
documenting requirements
partnering with appropriate development and production support areas
participating in validation and testing activities
applying good understanding of how the team interacts with others in accomplishing the objectives of the area
assessing applicability of previous or similar experiences
exchanging ideas and information in a concise and logical manner
performing other duties and functions as assigned

Requirements:

3-4 years relevant experience or interest about apps support procedures, concepts and of other technical areas
participation in some process improvements
be able to work under pressure
analytical and troubleshooting skills
knowledge in banking applications and server infrastructure
good interpersonal and communication skills, great teammate

Additional Information:

Job Posted:
November 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Applications Support Analyst