Applications Support Analyst, Citi

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Applications Support Analyst 2 is a developing professional role involving monitoring, assessing, and analyzing processes and data to identify policy gaps, formulate policies, and make recommendations. Limited but direct business impact through high-quality tasks and services. Requires a good understanding of apps support procedures, industry standards, and interaction with related teams.

Job Responsibility:

maintaining, identifying, and defining enhancements to existing applications and their operating environments
analyzing existing system logic and making recommendations
formulating and defining scope and objectives for changes through research
documenting requirements
partnering with appropriate development and production support areas
participating in validation and testing activities
assessing the applicability of previous or similar experiences
exchanging ideas and information concisely and logically

Requirements:

2-5 years experience or interest about apps support procedures, concepts and of other technical areas
participation in some process improvements
be able to work under pressure
analytical and troubleshooting skills
knowledge in banking applications and server infrastructure
good interpersonal and communication skills
great teammate

What we offer:

equal opportunity employer
adherence to applicable laws, rules, and regulations
reasonable accommodation for individuals with disabilities

Additional Information:

Job Posted:
August 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Applications Support Analyst