Applications Support Analyst, Citi

Applications Support Analyst

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results. Integrates established disciplinary knowledge with industry practices

Job Responsibility:

Having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments
Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
documents requirements
Partners with appropriate development and production support areas
Participates in validation and testing activities
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
Exchanges ideas and information in a concise and logical manner
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations

Requirements:

3-6 years experience or interest about apps support procedures, concepts and of other technical areas
ITIL Foundation
Good hands-on on Unix and SQL
Batch Management and Monitoring tools
Be able to work under pressure
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate

Additional Information:

Job Posted:
September 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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