Applications support analyst

• Responsible for having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments
• analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
• formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
• participates in validation and testing activities
• assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
• exchanges ideas and information in a concise and logical manner
• performs other duties and functions as assigned
• appropriately assesses risk when business decisions are made

• 1-2 years experience apps support procedures, concepts and of other technical areas
• participation in some process improvements
• be able to work under pressure
• analytical and troubleshooting skills
• knowledge in banking applications and server infrastructure
• good interpersonal and communication skills, great teammate
• knowledge/experience of Linux/Wintel platform and Oracle/MSSQL database
• start of day checks, continuous monitoring
• good knowledge for MQ, NDM, SFTP would be better

Good knowledge for MQ, NDM, SFTP

• Equal opportunity employer
• inclusive workplace
• commitment to compliance and ethical practices