Applications Support Analyst, Citi

Citi

Location:
Philippines, City of Taguig

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Applications Support Analyst 2 is a developing professional role responsible for applying specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. This role involves identifying policy gaps, formulating policies, interpreting data, making recommendations, and researching factual information.

Job Responsibility:

Maintain, identify and define enhancements to existing applications and their operating environments
Analyze existing system logic and use evaluative judgment to make recommendations and implement enhancements or fixes
Formulate and define scope and objectives for changes through research and fact-finding
Partner with appropriate development and production support areas
Participate in validation and testing activities
Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures

Requirements:

1-5 years experience or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate
Bachelor's/University degree or equivalent experience

Additional Information:

Job Posted:
September 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Applications Support Analyst