Applications Support Analyst, Citi

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking an experienced [7+ years] and to join our Production/Application support team. The ideal candidate will bring a blend of good technical skills [Unix, SQL, ITIL, Autosys, Big Data]. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and good domain expertise in financial services [e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle]

Job Responsibility:

Provide L2 production support for mission-critical liquidity reporting and financial applications
Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk, and liquidity reporting
Proactively manage alerts, logs, and jobs using Autosys, Unix tools, and monitoring platforms
Execute advanced SQL queries and scripts for data analysis, validation, and issue resolution
Support multiple applications built on stored procedures, SSIS, SSRS, Big Data ecosystems (Hive, Spark, Hadoop) and troubleshoot data pipeline issues
Maintain and improve knowledge bases, SOPs, and runbooks for production support
Participate in change management and release activities, including deployment validations
Lead root cause analysis, conduct post-incident reviews, and drive permanent resolutions
Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives
Contribute to continuous service improvement, stability management, and automation initiatives

Requirements:

Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field
7+ years of experience in application or production support with 2+ years at an advanced level
Strong hands-on experience with Unix/Linux (scripting, file manipulation, job control), SQL (MSSQL/Oracle or similar, Stored proc, SSIS, SSRS), Big Data technologies (Hadoop, Hive, Spark), Job Schedulers like Autosys, Log analysis tools
Solid understanding of financial instruments and trade lifecycle (Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management)
Knowledge of front office/back office and reporting workflows and operations
Excellent analytical and problem-solving skills
Effective communication and stakeholder management skills across business and technical teams
Experience with ITIL processes, including incident, problem, and change management

Nice to have:

Experience in liquidity reporting and financial applications
Knowledge of Autosys, Unix tools, and monitoring platforms (ITRS/AWP)
Familiarity with root cause analysis and post-incident reviews

Additional Information:

Job Posted:
August 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Applications Support Analyst