Applications Support Analyst

• Responsible for having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments
• analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
• formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
• documents requirements
• partners with appropriate development and production support areas
• participates in validation and testing activities
• assesses risk when business decisions are made
• performs other duties and functions as assigned
• exchanges ideas and information in a concise and logical manner

• 3-5 years experience or interest about apps support procedures, concepts and of other technical areas
• participation in some process improvements
• be able to work under pressure
• analytical and troubleshooting skills
• knowledge in banking applications and server infrastructure
• good interpersonal and communication skills, great teammate
• Unix/Linux
• Shell Scripting
• SQL
• Mongo
• Container Services
• Autosys
• Monitoring tools is a plus (ITRS, AppD, Splunk etc)
• Bachelor’s/University degree or equivalent experience

Monitoring tools is a plus (ITRS, AppD, Splunk etc)

• Equal opportunity employer
• reasonable accommodation for candidates with disabilities