Applications Support Analyst with Python/Java, Citi

Citi

Location:
India, Chennai

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Data Solutions organization aims to support Citi on its journey to adopt a data driven culture by delivering innovative technology solutions and simplifying access to quality data and business intelligence. The Data Solutions Production Management organization provides business critical application management and support to our SMBF clients globally. We pride ourselves on delivering industry leading technical and operational excellence by applying engineering, innovation, learning, risk management and automation across our systems and user environments. Our Production Management team provides critical business and technical support to the Institutional Client Group (ICG); working collaboratively to ensure that our platforms and services operate for our clients, whenever they need them. We act as highly skilled and valued partners to our businesses. Working as part of our Production Management team, you will help deliver a world class client service and experience, by applying engineering, innovation, learning and risk management across our systems and user environments. We interact with a diverse range of people each day, collaborating to solve problems as well as to anticipate and remove them before they occur. Citi’s distinct global network of people, data and relationships creates a mindset that allows us to identify opportunities, manage risks and connect dots for our clients in ways that others cannot. Our people really do make all the difference in our success. We’re a forward-thinking team. We’re looking for ambitious, capable professionals who thrive on collaboration and want to improve how things are done. In return, we offer rewarding work in a supportive environment, clear opportunities for progression and exciting company benefits.

Job Responsibility:

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Considers implications of the application of technology to the current environment
Analyzes applications to identify risks, vulnerabilities and security issues
Makes evaluative judgments based on analysis of factual information
resolves problems by identifying and selecting solutions
Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements
Directly impacts the business by ensuring the quality of work provided by self and others
impacts own team and closely related work teams
Exchanges ideas and information
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives
Performs other duties and functions as assigned in a concise and logical manner
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

4-8 years experience
Min 2 Years of Java/AngularJS development experience
Basic Design and Programming skills in python, Java and JEE technologies
Hands-on experience with one or more frameworks such as AngularJS, jQuery, and Express/Node.js
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Hands on experience with UNIX, SQL, Scripting
Basic Business knowledge/ understanding of financial markets and products
Knowledge/ experience of problem Management Tools
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information
Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy
Consistently demonstrates clear and concise written and verbal communication skills
Knowledge of issue tracking and reporting using tools
Good all-round team member
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Ability to communicate appropriately to relevant stakeholder

Additional Information:

Job Posted:
July 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Applications Support Analyst with Python/Java