Applications Manager - DMS and Lawyer Tooling

• Oversee DMS platform and integrations to support operational and business goals
• Evaluate existing tools and workflows
• develop strategies to optimize legal productivity
• Establish and promote best practices in document management and lawyer tooling
• Coordinate feature rollouts and integrations for regulatory, security, and user experience alignment
• Lead integration efforts for lawyer tooling across the technology stack and firm operations
• Partner with functional teams to gather feedback, define requirements, and drive adoption of new tools
• Liaise between technical teams, end-users, and vendors for clear communication of capabilities
• Support training and onboarding to ensure consistent, effective use of legal technology
• Oversee configuration, deployment, and maintenance of the DMS, ensuring platform reliability and scalability
• Monitor system usage and performance
• troubleshoot issues and implement enhancements
• Maintain up-to-date documentation for system configurations, workflows, and user guides
• Report regularly to leadership on application performance and opportunities for improvement
• Stay current with emerging legal technologies and productivity tools
• Lead efforts to automate and streamline document workflows, improve search and retrieval, and enhance collaboration
• Align lawyer tooling with broader strategic goals and business needs
• Conduct end-user reviews and gather feedback for continuous solution improvement

• College degree strongly preferred
• Certification in DMS platforms (especially NetDocuments) is a plus
• Proven experience managing and optimizing lawyer-facing applications, document management systems, collaboration, and legal productivity tools
• Strong knowledge of legal workflows, document lifecycle management, and compliance in professional services
• Success implementing new features, troubleshooting issues, and supporting broad user adoption
• Expertise in DMS administration, including user permissions, metadata, integrations, and security
• Familiarity with Microsoft 365, Teams, and legal collaboration platforms
• Experience managing vendors, contracts, and software compliance
• Demonstrated ability to design training programs and user documentation
• Strong project management, communication, and problem-solving skills
• able to translate technical needs for non-technical stakeholders
• Legal or professional services experience is preferred but not required

Legal or professional services experience

• medical
• vision
• dental
• life and disability insurance
• eligible to enroll in our company 401(k) plan