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ATS Automation Tooling Systems Inc. Logo ATS Automation Tooling Systems Inc. · IT - Software Development

Applications Engineering Specialist - Service

Canada, Cambridge Employment contract 76000.00 - 104000.00 CAD / Year · Job Posted May 13, 2026
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Job Description

The Applications Engineering Specialist - Service is responsible for proposing solutions, costing, and developing service proposals for automation customers in the Life Sciences industry. The role requires a highly motivated, customer-oriented individual with strong problem-solving capabilities, co-ordination skills, and general business aptitude.

Job Responsibility

  • Analyze and verify customers’ requirements and needs
  • Propose and develop solutions to support and optimize performance of automated systems after installation
  • Coordinate a proposal development team comprising ATS subject matter experts
  • Facilitate meetings to converge on solutions and work plans
  • Collaborate with other ATS divisions worldwide to leverage regional resources
  • Communicate concepts and proposed solutions through diagrams, flowcharts, presentations, and technical writing
  • Develop cost and price models for proposed solutions
  • Create initial work plan and project schedule
  • Draft proposals with keen attention to detail
  • Conform to proposal delivery expectations and promote continuous improvement ideas for on time delivery for proposals
  • Present solutions, costing, and pricing to management for approvals
  • Present to customer in partnership with the customer’s account manager
  • Follow opportunities through the sales process and keep records of customer interactions using Salesforce
  • Provide support to sales team on calls and meetings with customers, including potential travel to customer sites
  • Provide guidance as necessary to the project team after work awarded
  • Identify additional service opportunities and proactively identify to customer
  • Off-hour availability may be required

Requirements

  • Post-secondary diploma or degree in mechanical/systems/electrical engineering or equivalent
  • 2 to 5 years experience in applications engineering, or Systems Design, Systems Engineering, Mechanical Design, Technical Inside Sales, Technical quoting or Proposal Writing
  • Strong verbal/written communication skills in English
  • Working knowledge and/or familiarity with automation, robotics, machine controls, and manufacturing processes is beneficial
  • Secondary language skill in Spanish or German are a plus
  • Knowledge of computer programs such as Salesforce, Excel, Word, PowerPoint, SharePoint, Outlook, and Windows

Nice to have

  • Secondary language skill in Spanish or German
  • Familiarity with automation, robotics, machine controls, and manufacturing processes

What we offer

  • Annual Performance-Based Incentive Bonus
  • 5% RRSP match
  • Stock purchase plan
  • Starting 3 weeks of vacation
  • Benefits package (health and dental) + $600 health spending account
  • Half-Day Fridays
  • Continuous learning and career growth with global mobility opportunities
  • Tuition reimbursement program
  • Employee Incentive Bonus program
  • Lifestyle Spending Account
  • Optional Employee Share Purchase Program
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