Applications Engineer, IKEA

IKEA

Location:
Thailand, Samutprakan

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As an Applications Engineer you will play a crucial role in driving and supporting our Business Applications operations and projects. You will be responsible for supporting systems such as Business Central, LS Retail, E-Commerce, and other systems. Your primary responsibility will be to plan, implement, and maintain scalable, stable, compliant, and cost-effective applications that facilitate business growth and support ongoing operations.

Job Responsibility:

Providing Level 2 support to users through the service desk
Conducting daily maintenance tasks for the backend and job operations of ERP and CRM systems
Supporting audit activities related to ERP systems to ensure compliance
support release management and version control processes, including planning and facilitating Users Acceptance Tests (UAT) according to predefined requirements and test cases
Offering support to application vendors and coordinating technical meetings with operations and business team stakeholders
Taking responsibility for setting up and handing over applications to business end-users in accordance with standards, guidelines, and checklists
Creating and maintaining technical documentation and training materials for application systems

Requirements:

Tertiary qualification in a related IT field
Proficiency in Microsoft database and ERP applications
Minimum 3-5 years of experience in application support roles
Familiarity with Retail IT technologies

Nice to have:

Familiarity with Retail IT technologies

Additional Information:

Job Posted:
June 12, 2025

Expiration:
June 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Applications Engineer