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To increase the share of customer spend and deliver superior customer value by defining and optimizing customer specific solutions in collaboration with the customer.
Job Responsibility:
Propose solutions to customer and assist with customer planning for implementing and or integration of individual products into mining applications
Provide inputs to Product Support Managers and Sales Support Managers (in Product Areas) on customers’ needs not met by current offering
Ensure the proposed mining method encompass as much of Sandvik offering as possible
Ensure that mine feasibility studies are based on Sandvik solutions by working with mining consultants
Develop complete sales proposals for major mining projects, concentrating specifically on capital and operating cost prediction
Maintain an up to date basic portfolio of competitor information including equipment specifications, market activities and market share
Support sales of new equipment and upgrades to existing equipment with justifications to mining operations using TCO models
Provide all necessary product information that may be required to support of sales
Perform mine application and equipment utilization studies
Support application-engineering efforts with routine productivity simulations
Capture, update and maintain CRM and relevant Sandvik software platforms (Aurora)
Competitor analysis & Needs analysis
Relationship marketing & Market services
Work with customer (Mining Engineer, Consultants, Design Engineer, etc.) to understand mine performance and identify opportunities to improve productivity and safety
Provide site visit reports
Financial and budgetary Reviews & reports
Identify & implement procedural change
Manage and institute performance recommendations
Continuous needs analysis (internal & external)
Manage profit margins
Use preferred providers
Manage invoices of all cost as per contract
Requirements:
Grade 12 / Equivalent qualification
Degree in business management / Engineering
Certificate of competence (Mine Manager) - advantageous
English proficiency
Experience in Sales and Marketing (5 years)
Experience in Key Account Management
Experience in mining applications (specifically mechanised mining)