Applications Engineer II

• Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution
• Analyze, debug and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches
• Maintaining and providing production support for the existing systems as needed
• Engaging with various stakeholders to provide updates for tickets
• Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems
• review work of development teams
• Building and maintaining a document repository with global partners
• Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team
• Provide on-call production support

• 1-2 FTZ Implementations
• 1-2 years of Warehouse Experience
• Transportation Management (TMS) Experience
• 5–7 years of related experience with a 4-year degree
• or 3 years and an advanced degree
• or equivalent work experience
• Experience debugging Oracle PL/SQL and writing advanced level queries, specifically in Oracle PL/SQL
• Knowledge in Kotlin or Java is a plus
• Work in a fast-paced environment coordinating with internal customers to help support and enhance business systems
• Contributes to process improvements
• Demonstrated ability to work in a team environment including the ability to work collaboratively with business users
• Ability to solve complex problems
• takes a new perspective using existing solutions
• Works independently
• receives minimal guidance
• Typically resolves complex problems or problems where precedent may not exists
• Works independently

Knowledge in Kotlin or Java is a plus

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off (including sick, holiday, vacation, etc.)
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Tuition Reimbursement
• Short-Term/Long-Term Disability Insurance
• Climate controlled environment with excellent break room facilities
• Growth Opportunities