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Responsible for implementation and support of applications. Works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. Maintains and supports specified installed application software products.
Job Responsibility:
Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to project manager
Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies
Participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned
Participates/Contributes/Takes instructions in team and project meetings
Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction
Under direct supervision, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization
Under direct supervision, is able to research stakeholder request for optimizations using various tools including vendor application resources
Develops and maintains knowledge of interface design and development between various distributed systems
Develops understanding of project management methodologies including planning, scope definition/documentation, timeline development, dependency consideration, staffing, project structure and statusing/issue management
Contributes and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted
Develops understanding of testing concepts including different types of testing and their objectives. Develops and executes test scripts based on future state workflows and software enhancements/fixes
Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements
Documents status and issues of testing and participates in troubleshooting and issue resolution
Participates in testing planning by helping identify test scripts needed, patients needed, and resources to include
Reviews future state workflow documentation with Trainer for curriculum development. Validates training curriculum with Trainer. May also serve as proctor during training events. Reviews training questions during training events and helps to document responses
Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow
Responds to off duty call
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
Associates Degree in Information Technology Or four years’ experience in application analyst role in a healthcare setting
Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application. The certification must be obtained and maintained according to Epic’s CEE program guidelines in order to be qualified for, and maintain, occupancy in this role. within 180 Days