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Application Trading Support Engineer

barclays.co.uk Logo

barclays

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Location:
China , Hong Kong

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The role of Application Trading Support Engineer carries responsibility for the provision of high quality, bespoke support of the Electronic Trading plant which underpins the Cash Equity and QPS (Quantitative Prime Services) businesses. This role encompasses technical support, continuous service improvement, infrastructure architecture and project management. In this role, you will involve liaising with senior leads in Front-Office, Operations, Compliance, and other functions on (amongst other things) Risk and Control, Production Performance, Incident, Problem and Change. You will be expected to ensure stability, supportability and deployment efficiency is delivered as part of the SDLC by working with Development leads, Project Managers and Business analysts. As a key technical contributor, you will involve building and maintaining a culture of operational and technical excellence throughout the team. The role will involve ensuring stability and availability of mission critical, time-sensitive trading systems in a fast paced environment.

Job Responsibility:

  • Provide support for QPS applications and ready to cover early morning APAC hours
  • Develop specialist knowledge in relevant systems, sharing that knowledge, as required, with global teams
  • Liaise with Business users and IT counterparts on potential process improvements
  • Liaise with development teams on future applications and improvements
  • Take ownership of issues through to resolution or escalation, as appropriate
  • Pro-actively improve the quality of systems and service, and increase business value
  • Undertake projects as required, including, but not restricted to, the following areas: - capacity and performance management, monitoring initiatives, infrastructure upgrades, web based tools, reporting and documentation
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Requirements:

  • Degree in an IT, Engineering or Mathematics-related discipline
  • Minimum of 5 years of related experience as application trade support engineer providing L1 and L2 support
  • Experience in a business facing application support role in Investment Bank
  • Strong knowledge of supporting applications on Unix platforms, fluent user of the command line
  • Exposure to network connectivity investigation and diagnostics
  • Experience of client and exchange connectivity platforms with exposure to exchange APIs and protocols
  • Experience Bash/Perl scripting and/or Python/Java programming and with Autosys scheduling

Nice to have:

  • Knowledge of ITRS Geneos including deployment of netprobes and configuration of enhanced application monitoring
  • Experience with Corvil latency monitoring and configuration, Container management tools such as Docker/Kubernetes
  • Proven experience of Equities Electronic Trading in a related front-office application support role within investment banking
  • Exposure to Low Latency environments
  • Effective communicator who can demonstrate strong influencing skills
  • Track record of delivering continuous service improvement
  • Proven ability of high performance under pressure with tight deadlines and challenging constraints
What we offer:
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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