This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Job Responsibility:
Tests and implements system and application software installations and upgrades
Assists with planning and scheduling system and application software installations and upgrades
Maintains production change control schedule and participates in change management/control
Performs workstation and server administration
Assists with the design of backup and recovery procedures
Maintains and monitors backup schedules
Executes capacity monitoring processes
Coordinates disk space planning and management
Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories
Monitors continuity with system software licensing and maintenance agreements
Executes and monitors quality assurance processes
Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
Participates on on-call rotation
Solves moderately complex application software problems and assists in resolving complex problems
Performs root-cause analysis on moderately complex problems and assists in root-cause problem analysis of complex problems
Escalates issues as needed
Defines, submits and works to completion problems and issues with vendors to improve functionality to meet business needs
Designs moderately complex application support software such as utility programs, macros, subroutines, and control modules from detailed specifications
Codes, tests, debugs, documents and maintains moderately complex application support software
Makes moderately complex modifications to purchased applications to fit specialized needs and configurations
Configures, installs and supports moderately complex clinical device or other ancillary device integration solutions
Creates tasks, work estimates and recommends resource assignments
Monitors tasks and initiates corrective action to stay on schedule
Communicates with project coordinators and clients in order to keep them informed with regard to project status and potential problem areas
Evaluates moderately complex client requests to determine impact and effort required to accomplish
Assembles and documents technical requirements of computer systems to meet business requirements
Assists in the evaluation of new and existing software products
Works with vendor technical counterparts to resolve problems
Requirements:
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 3 years of experience in application development and support
Advanced knowledge of operating systems, databases, vendor-specific development languages or environments, and other system software
Advanced knowledge of hardware and software as used in the clinical and/or business setting
Demonstrated knowledge of the inter-relationships between application code and server operating systems and desktop operating systems
Demonstrated negotiation and facilitation skills and ability to explain technical subjects to non-technical clients
Demonstrated ability to translate user requirements into system specifications
Strong organizational and analytical skills
Strong problem and issue resolution skills
Strong written and oral communication skills
Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner
Nice to have:
Preferred Biomed background
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance