Application Systems Administrator - Patient Monitoring Integration Job at Advocate Aurora Health (Charlotte)

New

Application Systems Administrator - Patient Monitoring Integration

This job description indicates the general nature and level of work expected of ...

Location

United States , Charlotte

Salary:

35.50 - 53.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 3 years of experience in application development and support
Advanced knowledge of operating systems, databases, vendor-specific development languages or environments, and other system software
Advanced knowledge of hardware and software as used in the clinical and/or business setting
Demonstrated knowledge of the inter-relationships between application code and server operating systems and desktop operating systems
Demonstrated negotiation and facilitation skills and ability to explain technical subjects to non-technical clients
Demonstrated ability to translate user requirements into system specifications
Strong organizational and analytical skills
Strong problem and issue resolution skills
Strong written and oral communication skills

Job Responsibility

Tests and implements system and application software installations and upgrades
Assists with planning and scheduling system and application software installations and upgrades
Maintains production change control schedule and participates in change management/control
Performs workstation and server administration
Assists with the design of backup and recovery procedures
Maintains and monitors backup schedules
Executes capacity monitoring processes
Coordinates disk space planning and management
Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories
Monitors continuity with system software licensing and maintenance agreements

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

IT Software Engineer - BMDI

The Epic Software Engineer will be a self-motivated leader within a team of smar...

Location

United States , Englewood

Salary:

43.20 - 64.26 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Strong Communicator and competence in both Clinical and technical subject matter delivery
Robust organizational skills in verbal & written form, including presentations, report generation and accurate documentation
Previous experience working with medical device EHR interfaces and performing the analysis of the clinical or ancillary department processes, workflows, and data requirements
Experience with interface and data integration concepts that include common medical device integration communication standards and / or other industry-standard data exchange protocols such as HL7
Medical Device / System configuration and / or administration experience.
Experience with application support, troubleshooting and creating operational support guidelines
Vendor engagement experience for generating data, design, analysis, and testing requirements
Experience with application and system integration validation and verification testing including unit, functional, integration, regression, and high-risk scenario testing
Knowledge of integration and interoperability trends and professional practice recommendations
Generate and / or contribute to whitepapers and/or reports pertaining to medical device integration efforts

Job Responsibility

Responsible for the analysis, implementation and support of middleware interfaces between Biomedical devices (Anesthesia machines, Physiological Monitors, Cardiac Output, BIS, Mechanical Ventilators, BIPAP/CPAP, Hemodialysis, CRRT, Perfusion & Physiological Patient Monitor Gateway), an interface engine (if applicable) and the Epic application.
Provides secondary and tertiary support for day-to-day production issues and maintains documentation in the appropriate tracking systems.
Works to prescribed methodologies for all project implementations.
Provides subject matter expert leadership for serial output and real-time HL7 interfaces
coordinates modifications
identifies issues and their resolutions
and tests to make certain the data exchanges are correctly formed.
Facilitates project meetings and dashboard status updates.
Analyzes and translates business requirements into interface requirements.
Maintains an expertise in Epic technology, applications and processes related to the support of real-time, HL7.

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Safety, Risk Management Applications Support Sr

Location

United States , Oak Brook

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree (or equivalent knowledge) in Business Management
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 5 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation with experience in the specific function/area supported
Experience in interface between application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user training
Advanced knowledge of managing applications and technical components of assigned applications including basic hardware, operating systems and database
Project management experience
Necessary analytical skills to make recommendations based on data analysis, and user needs, assuring maximum productivity and continuous process improvement
Ability to balance multiple tasks, detail and results oriented, set appropriate priorities and accomplish assignments
Strong organizational, communication, problem and issue resolution skills. Ability to gather and organize data
Advanced computer skills including experience in using the Microsoft Office Suite or similar products and experience with large scale automated systems

Job Responsibility

Working with front and back-end application users through a ticketing system for our event reporting, patient relations, peer review, cause analysis and claims system (Origami)
Build reports, data views, dashboards, create users, maintain dictionaries and update/create entry forms using XML
Identifies, maps, measures, analyzes and improves clinical and business processes, moderate to complex problems and requirements for assigned application(s). Performs current and future workflow analysis and maps out critical business processes using industry standards and best practices
Develops test plans, tests cases, and test scripts to validate performance of clinical/business functions. Conducts effective end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes
Facilitates clinical/business practice processes which result in successful software transitions and system utilization. Identifies, analyzes, and implements opportunities for clinical application product development, optimization and technical improvements/changes that foster streamlined and integrated workflows
Translates user requirements into functional design specifications and reviews with users to insure accuracy. Ensures accurate data maintenance and reviews the technological impact of business requirements
Guides, advises and acts as a a resource regarding processes and issue resolution. Serves as a mentor to train and develop other application support staff as needed
Develops and maintains process documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes change and quality control documentation using department standards
Reviews data integrity and audits reports to proactively identify/resolve potential issues, and analyzes opportunities for system process improvements and/or product development. Collaborates to ensure that system improvements are successfully implemented and monitored to increase efficiency. Performs data analysis to support data requirements and initiatives
Develops end user training/education modules, and delivers training on system capabilities/functionalities as appropriate to the product or application, and related systems. Assists users in using the full functionality of the application(s) and process flow. Evaluates training effectiveness, maintains and updates training curriculum as needed

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Senior Manager, Consumer Experience Growth & Support

CommonSpirit Health is looking for a pivotal leadership role with this unique po...

Location

United States , Englewood

Salary:

60.24 - 89.60 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Of Science Required
7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required
5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required
Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required
Bachelor’s degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required
Knowledge of legal, managerial, and organizational principles and standards for health systems Required
EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.)
EPIC Certification (EPIC) Required
Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required
Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required

Job Responsibility

Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts
Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a "white glove" experience
Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members
Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests
Application Stewardship: Responsible for support of clinical and/or business IT applications and systems
Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation
Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows
Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives
EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models
Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Patient Safety, Risk Management Applications Support Sr

This job description indicates the general nature and level of work expected of ...

Location

United States , Oak Brook

Salary:

41.10 - 61.65 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree (or equivalent knowledge) in Business Management
Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 5 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation with experience in the specific function/area supported
Experience in interface between application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user training
Advanced knowledge of managing applications and technical components of assigned applications including basic hardware, operating systems and database
Project management experience
Necessary analytical skills to make recommendations based on data analysis, and user needs, assuring maximum productivity and continuous process improvement
Ability to balance multiple tasks, detail and results oriented, set appropriate priorities and accomplish assignments
Strong organizational, communication, problem and issue resolution skills. Ability to gather and organize data
Advanced computer skills including experience in using the Microsoft Office Suite or similar products and experience with large scale automated systems

Job Responsibility

Working with front and back-end application users through a ticketing system for our event reporting, patient relations, peer review, cause analysis and claims system (Origami)
Build reports, data views, dashboards, create users, maintain dictionaries and update/create entry forms using XML
Identifies, maps, measures, analyzes and improves clinical and business processes, moderate to complex problems and requirements for assigned application(s). Performs current and future workflow analysis and maps out critical business processes using industry standards and best practices
Develops test plans, tests cases, and test scripts to validate performance of clinical/business functions. Conducts effective end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes
Facilitates clinical/business practice processes which result in successful software transitions and system utilization. Identifies, analyzes, and implements opportunities for clinical application product development, optimization and technical improvements/changes that foster streamlined and integrated workflows
Translates user requirements into functional design specifications and reviews with users to insure accuracy. Ensures accurate data maintenance and reviews the technological impact of business requirements
Guides, advises and acts as a a resource regarding processes and issue resolution. Serves as a mentor to train and develop other application support staff as needed
Develops and maintains process documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes change and quality control documentation using department standards
Reviews data integrity and audits reports to proactively identify/resolve potential issues, and analyzes opportunities for system process improvements and/or product development. Collaborates to ensure that system improvements are successfully implemented and monitored to increase efficiency. Performs data analysis to support data requirements and initiatives
Develops end user training/education modules, and delivers training on system capabilities/functionalities as appropriate to the product or application, and related systems. Assists users in using the full functionality of the application(s) and process flow. Evaluates training effectiveness, maintains and updates training curriculum as needed

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

IT PACS Systems Administrator

The PACS Administrator job family orchestrates a complex set of functions to ach...

Location

United States , Chattanooga, Tennessee

Salary:

40.16 - 59.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

100% onsite position
Bachelor’s degree or equivalent job experience in Medical Imaging related field, computer science, Health Informatics, clinical imaging technology
3+ years of experience in PACS administration including hands-on involvement in system implementation and optimization
Proficiency in PACS software and hardware technologies, with a deep understanding of medical imaging workflows and terminology
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
In-depth knowledge of data security regulations and compliance standards in healthcare
Strong analytical and problem-solving abilities to address complex PACS challenges
Leadership skills to guide a team and coordinate PACS-related activities
Detail-oriented with excellent organizational skills
Continuous learning mindset to stay current with advancements in the PACS field

Job Responsibility

Oversee the complete administration of Picture Archiving and Communication System (PACS) and related medical imaging applications infrastructure
Lead the implementation, configuration, and maintenance of PACS and related medical imaging applications software and hardware components
Contribute to the resolution and documentation of major incidents and outages to our production environment
Collaborate closely with radiologists, physicians, and other healthcare professionals to ensure efficient use of the PACS system
Proactively monitor and optimize PACS performance, identifying and resolving issues to ensure uninterrupted access to medical imaging data
Provide advanced technical support and training to end-users, troubleshooting complex PACS-related problems
Implements process changes, collects data, and makes recommendations to expedite workflow. Monitors systems, interfaces, and integration pieces to include daily QC reports
Maintains an up-to-date understanding and working knowledge of the processes involved
Responds appropriately to requests and concerns from users or others affected by the systems
Informs all medical imaging leadership of changes, problems, and upgrades to PACS and related medical imaging applications

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

IT PACS Sr Systems Administrator

The PACS Administrator job family orchestrates a complex set of functions to ach...

Location

United States , Houston

Salary:

42.17 - 62.73 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Other or equivalent job experience in Medical Imaging related field, computer science, Health Informatics, clinical imaging technology, upon hire
7+ years of experience in PACS Administration including hands-on involvement in system implementation and optimization
In-depth knowledge of data security regulations and compliance standards in healthcare

Job Responsibility

Oversee the complete administration of Picture Archiving and Communication System (PACS)and related medical imaging applications infrastructure
Lead the implementation, configuration, and maintenance of PACS and related medical imaging applications software and hardware components
Facilitates the resolution and documentation of major incidents and outages to our production environment
Collaborate closely with radiologists, physicians, and other healthcare professionals to ensure efficient use of the PACS system
Proactively monitor and optimize PACS performance, identifying and resolving issues to ensure uninterrupted access to medical imaging data
Provide advanced technical support and training to end-users, troubleshooting complex PACS-related problems
Implements process changes, collects data, and makes recommendations to expedite workflow. Monitors systems, interfaces, and integration pieces to include daily QC reports
Maintains an up-to-date understanding and working knowledge of the processes involved
Responds appropriately to requests and concerns from users or others affected by the systems
Informs all medical imaging leadership of changes, problems, and upgrades to PACS and related medical imaging applications

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Access Facilitator

We are looking for a dedicated Patient Access Facilitator to join our healthcare...

Location

United States , Danbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, scheduling, or related roles in a healthcare setting
Strong knowledge of medical insurance verification processes and third-party payer systems
Proficiency in using online eligibility tools and healthcare applications
Excellent organizational and multitasking abilities to manage high volumes of patient data
Outstanding communication skills to interact effectively with patients and healthcare staff
Familiarity with managed care requirements and healthcare regulations
Ability to work collaboratively in a fast-paced and demanding environment
Commitment to maintaining patient confidentiality and data security

Job Responsibility

Manage patient registration by collecting and updating demographic and insurance information promptly and accurately
Facilitate patient check-in and check-out processes, ensuring all required signatures and authorizations are obtained
Schedule and reschedule patient appointments in coordination with clinical staff and facility availability
Assist patients with specific needs, including language barriers, hearing difficulties, or physical disabilities
Verify insurance coverage and eligibility using online systems and ensure proper documentation for reimbursement
Maintain compliance with managed care policies and stay informed about changes in insurance regulations
Monitor and manage waitlists or recall lists to fill appointment slots efficiently
Ensure patient accounts meet registration requirements by completing checklists and reviewing productivity reports
Act as a liaison to support patients and protect the financial integrity of the hospital
Utilize multiple systems and applications to ensure seamless processing of patient visits

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Application Systems Administrator - Patient Monitoring Integration

Advocate Aurora Health

Location:
United States , Charlotte

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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