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Novatech Software Pvt Ltd Logo Novatech Software Pvt Ltd · IT - Administration

Application Support

India, Nagpur · Job Posted February 24, 2026
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Job Responsibility

  • Troubleshooting using the defined processes and procedures ensuring the client queries are solved
  • Coordination with internal teams to provide a resolution to client queries
  • To perform root cause analysis and provide correct resolution to the clients
  • Interview clients
  • Will need to work in rotational shifts

Requirements

  • Excellent professional English communication (Oral and written)
  • Problem-solving and attitude
  • Attention to details
  • Ability to explore applications
  • Logical thinking
  • Process oriented – adhere to and support compliant processes
  • Good to have knowledge of SQL

Nice to have

Good to have knowledge of SQL

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