Application Support Team Leader Job at Hunter Bond (Bracknell)

Apps Fsa Fab Support Application Team Leader

The Apps SKH FSA (Fab Support Application) team plays a critical role in support...

Location

South Korea , Icheon

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

More than 8+ years of experience in a semiconductor environment (preferably in lithography, patterning, or metrology)
Bachelor's degree in engineering or related field in Optics, Physics, Mathematics, Chemistry, Electronics, Mechatronics, Semiconductor
An advanced degree (Master’s or Ph.D.) is preferred
Strong leadership skills to achieve team goals and develop team members
Logical thinking to lead discussions and define problems to identify root causes
Technical expertise in ASML hardware/software products or customer processes and preferred in statistical data analysis
Customer-oriented mindset: ability to understand VOC, build trust, and manage direct customer interactions
Ability to handle stress and demonstrate strong leadership in challenging situations
Strong communication skills, including oral presentations and slide preparation
Proficient in English both verbal and written

Job Responsibility

Set team targets aligned with ASML and Apps direction, and ensure alignment with team members
Drive initiatives to improve team culture, ways of working, and communication processes
Enhance the quality and efficiency of customer support
Lead the SKH FSA team, coordinate and execute the operational annual plan, with responsibility for the PPM/DAP cycle
Assign engineers and continuously optimize team staffing for effective customer support and ASML business needs
Develop and implement a technical skill and knowledge management plan
Identify potential talent and define retention strategies
Ensure compliance with ASML and customer safety and security guidelines
Understand customer business priorities and production strategies
Lead the team to resolve critical OVL/CD/Productivity issues

Fulltime

Second Line Support Team Leader

Second Line Support Team Leader Second Line Support Team Leader This role is Of...

Location

United Kingdom , London

Salary:

Not provided

Ampa - Legal & Professional Services

Expiration Date

Until further notice

Requirements

A minimum of 5 years’ history of working in an IT Support role & environment
Demonstrable recent experience acting in a senior or team leadership capacity
Great organisational skills in terms of own time, team, rota & workload management
Confident in owning action plans, delivering improvements and representing area
Sound understanding of ITIL practices & processes that relate to Technical Support
Can perform basic ITSM tool administration including report & dashboard creation
Excellent working knowledge of Windows 10-11, M365 & supporting Windows OS
The ability to provide user account management across multiple systems & services
Varied technical skills across a broad range of standard Business applications
Expertise in laptop, mobile, printer, AV & other device setup and troubleshooting

Job Responsibility

Provision of Desktop hard & software support onsite including Walk-ups & remotely
Carrying out varied Support duties, primarily L2 but also some L1, and potentially L3 tasks where the need arises, including as role & skill development opportunities
End to end ownership of Second Line Support Incidents, Requests and Ticket Tasks
Diagnosis, troubleshooting & technical resolution of Hardware & Software issues
Ticket management including triage, logging, monitoring, tracking and reassigning
Providing quality updates on tickets, including those passed to other resolver teams
Adherence to SLA & OLA targets, ensuring highly functioning Support Operations
Creation & maintenance of Knowledge Articles for team and First Line Service Desk
Tracking & managing Soft & Hardware Assets & Access, including devices & licenses
Identification of, and training for Shift Left activities, including L2 – L1, and L3 to L2

Fulltime

IT Support Team Leader

Manage daily IT support activities for the UK IT team, ensuring departmental ava...

Location

United Kingdom , Liverpool

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Significant IT support experience in a business IT environment
Knowledge of Microsoft Windows 11 & Server 2019 / 2022
Knowledge of Active Directory / DNS / DHCP
Great customer service and IT troubleshooting skills
Attention to detail
Ability to work on own initiative and as part of a team
Excellent time management skills
Knowledge of VM Ware hosting Environments desirable
Microsoft Windows (Clients) –Windows 11
Microsoft Windows 2019 / 2022 Server

Job Responsibility

Manage daily IT support activities for the UK IT team
Ensure departmental availability during core business hours
Ensure local IT support remains customer-focused while delivering effective services to the business
Provide second-line IT support for all UK Group companies across the UK and Ireland
Support over 500 users both in person and remotely at multiple locations
Prepare monthly reports on UK IT team performance
Proactively identify opportunities to improve service levels
Assist with daily monitoring, administration, and support of the local infrastructure environment
Ensure all requests and incidents within the Global Helpdesk system
Manage UK & Ireland support queues

What we offer

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards

Fulltime

Resident Application Analyst Team Leader

Technology consulting role providing technical support and leadership in creatin...

Location

South Korea , Daejeon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

12+ years of professional experience
Master of Arts/Science or equivalent degree in computer science or related area of study
HPC experience preferred
NVIDIA GPU, Arm technology experience preferred
C/C++, Fortran, CUDA language users preferred
Parallel technology users preferred (Threading, OpenMP, MPI)
Performance optimization technology preferred
AI/ML/DL technology and experience preferred
Python, Perl, Script technology and experience preferred
Advanced subject matter expertise of IT products, applied technologies and processes

Job Responsibility

Provide technology consulting to external customers and internal project teams
Provide technical support and leadership in technology solutions creation
Create and maintain effective customer relationships
Maintain knowledge of leading edge technologies
Actively contribute to company's solutions portfolio
Shape technical direction and strategies
Lead large cross functional teams
Provide technical direction to resolve complex issues
Provide advanced technical consulting for proposal efforts and solution design
Provide consulting advice to customer senior IT leadership

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Application Security Engineer Team Leader

Checkmarx is the enterprise application security leader and the host of Checkmar...

Location

India , Pune

Salary:

Not provided

Checkmarx

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science or another highly technical scientific discipline
+7 years experience in one or more high-level programming languages like Java, .Net, Go, Python, etc.
+7 years experience in security-focused code review covering some market standards AppSec Frameworks like OWASP Web/API/Mobile Top 10, PCI-DSS, etc.
Deep understanding of large enterprise-grade systems and architectures, as also as modern development paradigms
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Strong technical aptitude - being able to pick up technical concepts rapidly is required
Highly motivated self-starter
Fluent in English

Job Responsibility

Support some of our top-tier customers in conducting security-focused code reviews using the Checkmarx Platform
Support customer's AppSec and Dev Teams with mitigation advice for identified vulnerabilities
Research and create proof-of-concept based on identified vector attacks
Conduct security-focused static code and software composition analysis on top of a broad range of development languages and open-source libraries
Support customer AppSec/Dev teams with mitigation strategy/advice for identified vulnerabilities
When required, create proofs-of-concept that can illustrate a given vulnerability's exploitability
When needed, support AppSec/Dev teams in analyzing application architecture
Support less experienced engineers in ramping up their AppSec technical skills

Fulltime

New

Data Centre Team Leader

The Data Centre Team Leader is a key position in managing and providing support ...

Location

United Kingdom , North Acton

Salary:

42000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Relevant experience working in banking IT environment
Relevant experience working in a Data Centre Moves Adds and Changes environment (IT Hardware deployment)
Extensive knowledge/ experience in structured cabling installation, fault finding and testing with fluke test equipment
Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
Excellent MS Office Suite experience (Outlook, Excel, Word etc)
Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team
Prioritisation skills and multitasking ability
Ability to work under pressure
Expert knowledge of Asset Management Systems
Expert knowledge of Ticketing Systems

Job Responsibility

Device provisioning and change execution
Building equipment racks, copper & fibre patching, SFP module installations and complete hardware installations for new server deployments, ensuring adherence to documented procedures
Connectivity testing for all installations (end-device patching)
Change record ownership for new installs and server move activities
Assist with all facets of build process including shipping and receiving, identification of incompatibility and work around solutions
Assisting in routine changes using the IDRAC / MGMT port for some changes (IP's, gateway, ports, etc.) and server relocations within and across the data centres
Swap out small, racked network devices
Decommissions & disposals
Approve change record for phase 1 (cool off) & 2 (physical) changes
Remove equipment to secure store area

Fulltime

New

It Service Desk Team Leader

We are seeking a proactive, people-focused, and technically capable IT Service D...

Location

United Kingdom , Leicester

Salary:

45000.00 - 50000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

The ability to communicate technical issues and changes clearly to colleagues across the business
A natural leadership style that inspires trust, builds morale, and develops high-performing teams
A passion for coaching, mentoring, and developing others
Strong communication skills, especially when explaining complex technical issues to non-technical audiences
A solid understanding of ITSM principles and experience applying ITIL best practices
Confidence in managing incidents and escalations, remaining calm under pressure
A proactive mindset with a focus on continuous improvement
Demonstrable experience in a 1st/2nd line support or team leader role
Strong skills in ticket management and prioritisation
Experience coaching and mentoring in a support team setting

Job Responsibility

Leading, coaching and mentoring a team of UK-based Service Desk Analysts across multiple sites
Monitoring team performance, SLAs and ticket queues
Providing hands-on technical support and acting as an escalation point
Coordinating workloads, shift coverage, and ticket distribution
Managing high-priority and major incidents
Delivering performance evaluations and development plans
Supporting ITSM practices including incident, problem, and change management
Driving continuous improvement in service delivery, processes and documentation
Promoting a strong customer service culture within the team
Reporting team metrics and risks to the Service Delivery Manager

What we offer

Competitive Salary of £45,000.00-50,000.00
Free Parking on-site
25 Days' Holiday (Plus 8 Days' Public Holiday)
Option To Buy Or Sell Holiday
Company Pension
Life Assurance
Enhanced Maternity, Paternity & Adoption Pay
Free Conveyancing Legals
GP 24-hour service
Retail Discounts

Fulltime

New

Team Leader - Weetslade Court

EveryDay, a social enterprise wholly owned by Age UK North Tyneside is looking t...

Location

United Kingdom

Salary:

25587.00 - 27251.00 GBP / Year

EveryDay Care & Support

Expiration Date

July 07, 2026

Requirements

Health and Social Care Level 2 or similar qualification in a similar field
Demonstrable understanding and working knowledge of the Health and Social Care Act 2010
Knowledge and understanding of the application of quality issues and good practice in relation to the client group and service delivery
Preferably health & safety qualification

Job Responsibility

Ensure the organisation provides a consistent high quality service to individuals by leading and organising a team to achieve high levels of continuity of service
Assist the Area Manager & Coordinator in ensuring the effective and efficient provision of a quality Care and Support Service
Offer practical, flexible assistance tailored to the individual, promoting independence, improving confidence and providing support to maintain social networks
Have operational supervisory responsibility for a team of PSA’s
Lead and motivate your team in meeting the care and support needs of customers

What we offer

Paid training and induction
Paid DBS check
4 weeks paid holiday
8 days paid bank holidays
Mileage paid at 40p per mile OR staff can use one of the EveryDay pool cars
Double time for Christmas Day and New Year’s Day
Staff engagement forum representing group employees
Annual pay review
Health and wellbeing events
Loyalty bonus paid after two years of service

Fulltime

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Application Support Team Leader

Job Description

Job Responsibility

Requirements

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