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Application Support Supervisor

United States, Chesterfield 90000.00 USD / Year · Job Posted March 20, 2026
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Job Description

We are looking for an Application Support Specialist for a leader in the innovative packaging industry. Looking for this person to serve as the primary architect and administrator for NetSuite ERP. In this role, you aren’t just answering help tickets; you are driving the value of our financial and business systems across multiple manufacturing locations. If you have a deep mastery of NetSuite and a passion for optimizing business workflows in a fast-paced manufacturing environment, we want to hear from you.

Job Responsibility

  • Act as the primary point of contact for NetSuite support
  • Manage custom fields, forms, records, lists, and complex workflows to meet evolving business requirements
  • Design and implement integration strategies for seamless data flow between NetSuite and 3rd-party applications
  • Perform ETL (Extract, Transform, Load) tasks and conduct data validation checks
  • Develop and maintain in-depth dashboards, saved searches, and operational reports (Power BI/EDA) to provide actionable insights for functional leaders
  • Build and maintain proper system permissions and role-based access
  • Ensure data integrity and compliance with security standards and audit recommendations
  • Review NetSuite upgrades, assess impact on customizations, and implement performance optimizations to drive efficiency across the organization

Requirements

  • At least 5 years of hands-on NetSuite experience
  • Bachelor’s degree in a technical or business management major (or equivalent experience)
  • Proficiency in at least one scripting language (SuiteScript knowledge is highly preferred)
  • Experience supporting ERP systems within a manufacturing environment is strongly preferred
  • Ability to translate complex technical problems into effective business solutions and communicate them to non-technical stakeholders
  • Willingness to be on-call for system support as needed

What we offer

  • Comprehensive benefits and PTO package
  • 401K with a company match
  • Flexible hybrid work schedule

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