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Life Science Talent Logo Life Science Talent · IT - Software Development

Application & Support Specialist

Denmark, Hørsholm · Job Posted March 14, 2026
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Job Description

Make a Global Impact in Paediatric Healthcare through AI. Join a dedicated team at the forefront of radiology. At Visiana, we develop AI-driven software that ensures precise, standardized skeletal maturity assessments for children worldwide. This is your opportunity to leverage your background in medical imaging to shape how hospitals and researchers apply AI in practice. As our Application Specialist, you will be the face of BoneXpert—supporting clinicians, ensuring seamless onboarding, and directly influencing our product’s evolution through user insights.

Job Responsibility

  • Handling incoming customer support tickets
  • Lead the implementation of BoneXpert in hospitals and clinics, providing expert guidance and troubleshooting
  • Gather feedback from the field to guide the product team in improving user experience and functionality
  • Act as the primary point of contact for external researchers and coordinate clinical studies utilizing our software
  • Help define and refine product requirements based on clinical and user feedback, and participate in testing and validation to ensure the software meets real-world clinical needs
  • Assist customers with essential requirements, such as IT security checklists and clinical workflow integration

Requirements

  • Education in Radiography, Medical Imaging, Biomedical Engineering, Health Technology, or Data Science with a healthcare focus
  • Exceptional English skills (additional languages are a major plus)
  • Ability to translate complex technical concepts for clinical users
  • A curious, proactive mindset with the motivation to take ownership in a dynamic MedTech environment
  • An interest in (or experience with) clinical workflows, PACS/DICOM, or medical software support
  • Comfort with occasional international travel
  • Must have valid work/residence permit in Denmark

Nice to have

  • Additional languages are a major plus
  • Interest in (or experience with) clinical workflows, PACS/DICOM, or medical software support

What we offer

  • Purpose-Driven Work
  • Influence
  • Growth
  • Flexibility
  • Enjoy a broad role with the freedom to shape your own responsibilities in an international, collaborative environment
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