Application Support Specialist Job at Trimble Inc. (Lake Oswego)

Application Support Specialist

As an Application Support Specialist, you will play a critical role in supportin...

Location

Australia , Melbourne

Salary:

Not provided

Service Stream

Expiration Date

Until further notice

Requirements

Must be an Australian Citizen
Proven experience supporting enterprise applications within a complex, multi-system environment
Strong understanding of ITIL processes and service management best practice
Ability to balance operational BAU support with enhancements, projects, and continuous improvement initiatives
Strong analytical, troubleshooting, and problem‑solving capability
Excellent communication skills with the ability to simplify technical concepts for business users
Demonstrated experience supporting data loads, onboarding processes, and foundational configuration
Experience with change, release, and deployment processes
Hands-on experience administering ServiceNow and supporting ITSM processes
Understanding of ServiceNow security concepts including roles, groups, ACLs, and least-privilege access

Job Responsibility

Provide Level 2/3 support across a portfolio of enterprise applications, ensuring performance, reliability, and availability against agreed service levels
Lead incident resolution, root cause analysis, and preventative improvements to enhance overall system stability
Support minor enhancements, system changes, and release activities including testing, validation, deployment, and documentation
Collaborate with business stakeholders and technology teams to prioritise demand, resolve issues, and deliver effective solutions
Contribute operational insight to project teams to ensure scalability, supportability, and smooth transition into BAU
Maintain accurate knowledge articles, system documentation, and governance-aligned configuration standards
Monitor application health, data quality, and performance, proactively identifying risks and improvement opportunities
Support and administer ServiceNow, including workflows, catalogue items, reporting, and ITSM modules (Incident, Problem, Change, Request)
Uphold ITSM best practice across the organisation, driving continuous improvement in processes and platform use
Assist with integration support including MID Server setup, credentials management, schedules, and basic REST/SOAP configuration

What we offer

A safe and supportive culture that values diversity and inclusion
Flexible hybrid work arrangements
Genuine career development and advancement pathways
Access to employee benefits, offers, and discounts
A variety of paid leave options including parental, cultural, community service, study, corporate volunteering, and purchased leave

Fulltime

Application Support Specialist

We are looking for an Application Support Specialist to support business-critica...

Location

United States , St Augustine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in application support, technical support, or a closely related role
Working knowledge of SaaS environments and hands-on experience troubleshooting software and user issues
Strong customer service skills with the ability to communicate clearly with technical and non-technical audiences
Demonstrated problem-solving ability, including debugging software issues and performing basic technical troubleshooting
Familiarity with system administration tasks, routine maintenance activities, and application monitoring concepts
Exposure to service management or ticketing platforms such as Jira, ServiceNow, or similar tools
Ability to read and troubleshoot C# code

Job Responsibility

Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users
Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability
Track system behavior and performance trends, responding proactively to disruptions before they affect users
Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner
Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness
Create user-facing guidance and provide practical training to help end users navigate applications more effectively
Administer access controls by supporting user account setup, permissions management, and data protection practices
Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems
Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours
Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Application Support Specialist

Join us as an Application Support Analyst at Barclays where you will spearhead t...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Incident management (Tier 2/3 support) and SLA-driven resolution
Strong SQL skills for data analysis and root cause identification
Operating systems (Linux/Unix and Windows Server)
Ticketing and service management tools (ServiceNow, Jira)

Job Responsibility

Spearhead the evolution of our application stability and support operations, driving innovation and operational excellence
Harness cutting-edge tools and practices to monitor, troubleshoot, and optimise critical applications, ensuring seamless delivery of our digital solutions

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Application Support Specialist

We are looking for an Application Support Specialist to support business-critica...

Location

United States , St Augustine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in application support, technical support, or a closely related role
Working knowledge of SaaS environments and hands-on experience troubleshooting software and user issues
Strong customer service skills with the ability to communicate clearly with technical and non-technical audiences
Demonstrated problem-solving ability, including debugging software issues and performing basic technical troubleshooting
Familiarity with system administration tasks, routine maintenance activities, and application monitoring concepts
Exposure to service management or ticketing platforms such as Jira, ServiceNow, or similar tools
Ability to read and troubleshoot C# code

Job Responsibility

Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users
Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability
Track system behavior and performance trends, responding proactively to disruptions before they affect users
Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner
Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness
Create user-facing guidance and provide practical training to help end users navigate applications more effectively
Administer access controls by supporting user account setup, permissions management, and data protection practices
Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems
Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours
Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Application Support Specialist

The Application Support Specialist provides technical and functional support for...

Location

United Kingdom , London, Cape Town

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Degree in Computer Science, Information Technology, or a related discipline, or equivalent knowledge gained through substantial experience in application support or development
Understanding of operating systems, databases, and application architectures
Experience using ITSM tools (e.g., JIRA) and version control platforms (e.g., GitHub)
Knowledge of SDLC processes and best practices
Ability to troubleshoot application issues using logs, diagnostic tools, and scripts
Excellent written and verbal communication skills
Strong customer-service orientation
Effective problem-solving and analytical skills
Ability to work collaboratively across teams
Adaptability to handle multiple tasks and shifting priorities

Job Responsibility

Technical Support Provide direct support for software applications by troubleshooting and resolving user enquiries
System Monitoring Monitor application performance and ensure systems are running optimally
Collaboration Work closely with software developers, system administrators, and end-users to facilitate smooth operations and implement improvements
Documentation Maintain SOPs, user guides, and application performance metrics
Training Conduct training sessions for users to enhance understanding of software applications and best practices
Continuous Improvement Identify and recommend system improvements, optimisations, and enhancements

Fulltime

Application Support Specialist

In Demant Hearing Care, we are looking for an Application Support Specialist. Th...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Demant

Expiration Date

Until further notice

Requirements

Microsoft Dynamics AX 2012 R3 experience is preferred
Service Desk experience is preferred
Experience in supporting software applications
Experience with troubleshooting and debugging errors (Problem Solver)
Experience in training users
Experience with interfaced application suites
Experience in supporting Middleware applications such as Biztalk, an advantage
outstanding written and verbal communication skills
strong organisation/prioritisation skills
the ability to multi-task

Job Responsibility

Support core AX 2012 R3 OneRetail functionality, including user access, roles, and day‑to‑day operational issues
Maintain and support lower environments (e.g. DEV, TEST, UAT) and assist with validation of fixes and releases
Take ownership of incidents, service requests, and change requests escalated from L1 until closure, ensuring agreed SLAs are met
Troubleshoot issues and escalate to 3rd level support if needed
Document and track case histories, issues, and actionable steps taken
Assist users in quality assurance testing of new software releases
Interact with user network and support building required IT skills in the business organization
Participate in Implementation of new software solutions
Participate in business requirement gathering and provide input on improving business processes

What we offer

A job in a growing, international company with good career opportunities
State of the art technology and work in an exciting industry
Good work life balance with flexible working conditions
A culture of teamwork, based on knowledge sharing, professional respect, kindness
We believe in, and encourage, open and honest communication
A full-time independent and responsible position
Training, conferences, and the opportunity for self-development
The opportunity to travel for work globally

Fulltime

Application Support Specialist

Location

Salary:

Not provided

HiRemoters

Expiration Date

Until further notice

Requirements

Strong working knowledge of the Microsoft 365 ecosystem (e.g., SharePoint, Teams, OneDrive, Outlook, etc.)
Ability to support and troubleshoot cloud-based tools and manage user access and permissions
Excellent communication and documentation skills
Bachelor’s degree in computer science or related field
3–5 years of experience in a business applications support role
Ability to manage multiple priorities and support users at varying levels of technical proficiency
Strong verbal and written communication skills in English

Job Responsibility

Serve as the initial point of contact (Tier 1) for user issues across business applications
Troubleshoot, resolve, and document incidents and service requests, escalating when necessary
Ensure timely resolution and clear communication with end users
Create and customize SharePoint sites based on business requirements
Provide day-to-day support and configuration assistance across Microsoft 365 tools, including SharePoint, Teams, Forms, OneDrive, and Outlook
Manage permissions, access, and basic governance
Deliver IT system orientation sessions for new employees
Develop training manuals, SOPs, and user documentation
Conduct internal technical and functional training sessions when required
Provide technical and functional support for platforms such as Sleekflow and Click Dimensions

What we offer

Flexible and Remote Working
Work from anywhere, supporting your work-life balance
Career Growth
Training and advancement opportunities
Performance Recognition
Earn raises and career progression opportunities based on a quarterly performance review and a constructive feedback cycle
Health and Fitness Benefits
Receive fitness reimbursements from day one, and after one year of employment, gain access to a health budget to support your well-being
Extra Paid Annual Leave
Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days

Fulltime

Application Support Specialist

We are looking for an Application Support Specialist to join our team in Greater...

Location

United States , Cleveland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent experience
A minimum of 2 years of progressive experience in IT application support or systems administration
Proven expertise in administering Microsoft Dynamics or Bullhorn platforms
Strong proficiency in Microsoft 365, including user management, security, and configuration
Familiarity with enterprise systems such as ERP and HRIS
Hands-on experience with SaaS integrations and data flow management
Knowledge of ticketing systems and change management processes
Excellent analytical and problem-solving skills to address complex technical challenges

Job Responsibility

Administer and maintain enterprise applications such as Microsoft Dynamics and Bullhorn to ensure optimal performance
Manage user accounts, security settings, and configurations within Microsoft 365
Provide technical support for application-related issues, resolving them promptly to minimize downtime
Collaborate with various departments to identify and implement system improvements and enhancements
Oversee integrations between SaaS platforms, ensuring seamless data flow and functionality
Utilize ticketing systems to track and manage application issues and changes effectively
Maintain vendor relationships to ensure timely support and updates for enterprise applications
Develop and manage reporting tools, dashboards, and workflows to optimize business processes
Ensure compliance with best practices in system customization and data management

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

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