Application Support Senior Analyst, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Citi is a global bank providing financial products and services, and is hiring an Application Support Senior Analyst to support their Markets business in London. This role involves working with technology teams, identifying risks, implementing solutions, and influencing strategic functional decisions. Qualifications include experience in Markets environments, problem-solving skills, leadership, and a relevant degree.

Job Responsibility:

Support of High Touch Equities trading applications
partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems, and recommend and implement solutions
provide expertise in area and an advanced level of understanding of the principles of apps support
formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution
work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
identify risks, vulnerabilities and security issues
communicate impact and propose risk mitigation options
act as advisor or coach to new or lower level analysts
allocate work
provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
directly impact the business by influencing strategic functional decisions

Requirements:

Relevant experience in a similar role, within a Markets environment
practical problem solving and strategic thinking skills
demonstrated leadership, interpersonal skills and relationship building skills
service oriented attitude
ability to work in a fast-paced environment
experience working or leading requirement gathering efforts for multiple large development projects at one-time
proficient using basic technical tools and systems
good interpersonal and communication skills
Bachelor’s/University degree, Master’s degree preferred

What we offer:

27 days annual leave (plus bank holidays)
a discretional annual performance related bonus
private medical care & life insurance
employee assistance program
pension plan
paid parental leave
special discounts for employees, family, and friends
access to an array of learning and development resources
business casual workplace with a hybrid working model (up to 2 days working at home per week)

Additional Information:

Job Posted:
June 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Application Support Senior Analyst