Application Support Manager - Maginus

You will manage the operational support, stability, and continuous improvement of the Maginus (Naveo) B2B ERP and Order Management platform through a hybrid role that combines technical understanding with strong service management capability. The role requires sufficient technical depth to interrogate and understand the Maginus system, including in-house developed components, while also providing effective application support, vendor management, and service ownership across the wider support landscape. Current subject matter experts (SMEs) will provide structured knowledge transfer and ongoing support, ensuring continuity of expertise while enabling the role to take full ownership of day-to-day service management and operational accountability.