CrawlJobs Logo

Application Support Lead Analyst Execution Services

https://www.citi.com/ Logo

Citi

Location Icon

Location:
India , Pune

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • identify and define necessary system enhancements
  • analyze existing system logic, identify problems
  • and recommend and implements solutions
  • Provides expertise in area and an advanced level of understanding of the principles of apps support
  • Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
  • documents requirements
  • Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
  • Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
  • Considers the implications of the application of technology to the current environment
  • Identifies risks, vulnerabilities and security issues
  • communicates impact
  • proposes risk mitigation options
  • Acts as advisor or coach to new or lower level analysts
  • allocates work
  • Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services
  • Persuades and influences others through strong and comprehensive communication and diplomacy skills
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 10-15 years experience in Production Support
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills
  • Bachelor’s/University degree, Master’s degree preferred

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Application Support Lead Analyst Execution Services

Practice Support Analyst - Application Support

In this role, you will provide technical assistance to the Aledade App users (in...
Location
Location
United States , Remote; Seattle; Phoenix; Albuquerque
Salary
Salary:
Not provided
aledade.com Logo
Aledade, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of two year’s experience in troubleshooting Application issues in healthcare settings
  • Demonstrate basic competency in HL7 SIU and/or ADT, HIPAA X12 837, and CCDA (understand what they are used for and transmission method)
  • Demonstrate ability in navigating AWS S3 folders
  • Demonstrate basic analytical thinking, problem solving, and customer service skills (professional verbal and written communication skills (clear and concise), active listening, patience, positive language usage, handle complaints professionally, empathy)
  • Demonstrate characteristics of a team player
  • Demonstrate ability to accept constructive feedback and adapt to a change that lead to positive self-improvements
  • Associate Degree
Job Responsibility
Job Responsibility
  • Assist users via chat to solve technical problems with predefined steps
  • Triage incomplete tickets
  • Perform troubleshooting technical issues received via tickets with predefined steps as set forth for the analyst support group, such as App Access, Practice Location, Providers, Users, Patient Merges, Telehealth, etc
  • Execute sub-tasks of projects that are a part of the Practice Success workstream while receiving supervision from a senior member of the team
What we offer
What we offer
  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options
  • Fulltime
Read More
Arrow Right

Application System Analyst Lead - Converge Revenue Cycle

The Information Services Lead is responsible for leading and coordinating the ef...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems
  • Ability to present complex data in meaningful method, i.e., charts, graphs
  • Ability to adjust to and implement change
  • Problem Solving skills
  • Multitasking skills
  • Work as a team member
  • Proficient in Microsoft applications including Word, Excel, and PowerPoint
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing multiple priorities
Job Responsibility
Job Responsibility
  • Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization
  • Serves as escalation for the focus area in the support and optimization of team activities
  • Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders
  • Ensures team members adhere to quality standards
  • Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards
  • Able to influence operational and clinical project outcomes
  • Coaches team members to tackle new problems using experimentation, including successes and failure experiences
  • Inspire creative problem solving beyond standard recommendations and practice
  • Applies expert level understanding of assigned clinical/business operations, processes, and workflows
  • and accurately documents, discusses, and identifies dependencies with project team members and stakeholders
  • Fulltime
Read More
Arrow Right

Applications Development Technology Lead Analyst

The Applications Development Technology Lead Analyst is a senior level position ...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Familiarity with core banking applications and processes
  • Experience with FLEXCUBE or similar core banking platforms
  • Knowledge of SDLC and testing methodologies
  • Ability to design and execute test cases
  • Experience with automation tools (e.g., Selenium, UFT)
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to manage multiple tasks and priorities
  • Understanding of banking regulations and compliance requirements
Job Responsibility
Job Responsibility
  • Understand core banking processes and identify opportunities for improvement
  • Work with business users to gather and document detailed requirements for FLEXCUBE solutions
  • Analyze requirements to identify potential issues and dependencies
  • Create functional specifications and design documents
  • Design and optimize FLEXCUBE solutions to meet business needs
  • Develop test scripts for system and UAT testing
  • Support the implementation of new customizations and enhancements
  • Participate in system testing (SIT) and user acceptance testing (UAT)
  • Identify and document defects and ensure resolution
  • Work closely with development teams, project managers, and other stakeholders
  • Fulltime
Read More
Arrow Right

Vice President, Financial Solutions Lead Analyst

The Senior Project Manager accomplishes results through the management of profes...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience in project management, primarily in financial services
  • Experience in supervising project managers/business analysts/project officers
  • Experience in interaction at Board/Executive management level of businesses
  • Broad understanding of business practices
  • Demonstrates capacity to work in highly pressured & volatile environments
  • Bachelor’s/University degree, Master’s degree preferred
Job Responsibility
Job Responsibility
  • Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with Citi project management governance
  • Manages people managers, including responsibility for the alignment of Organizational objectives and individual development plans
  • Project manages relatively small projects whilst overseeing the total project list and in particular the key critical projects
  • Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes
  • Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables
  • May supervise day-to-day work of junior level employees, but will not typically have formal management role
  • Manages one team (consisting of support staff and/or entry-level analysts)
  • Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues
  • Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log
  • Ensures resources are assigned to project & monitor commitment
  • Fulltime
Read More
Arrow Right

Vice President, Finance Solutions Lead Analyst

Citi Finance is responsible for the firm’s financial management and related cont...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong background in Regulatory Reporting (ex, FR Y-9C, FFIEC 101, FFIEC -031), internal audit or public accounting, with demonstrated understanding of substantive testing procedures and internal controls
  • 5 -10+ years of relevant experience within financial services industry
  • Strong analytical and critical thinking skills with background in internal audit or public accounting
  • Knowledge of and experience in interpreting and explaining BASEL Capital Rule requirements
  • Strong audit instincts and ability to apply independent judgment to historical business practices, with a proven ability and willingness to challenge the status quo
  • Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
  • Strong oral and written communication skills for presentation to management and external stakeholders
Job Responsibility
Job Responsibility
  • Leads development and implementation of audit-style testing protocols to ensure the transparency and appropriateness for data inputs, calculation logic & reporting outputs for in scope regulatory reports
  • Manages one or more processes, reports, procedures, or products, and considered analytical or procedural 'expert' representing a team on cross-function process or project deliverables
  • Resolve complex problems or transactions, by performing root cause analysis which will require review of Citi’s policies, guidelines, and processes
  • Supporting the team to 'tell the story' as to how and why Citi can take confidence in its RWA processes and outputs, and how those processes can improve over time
  • Delivering thought leadership and supporting the implementation of changes necessary to enhance Citi’s RWA production processes and satisfy evolving regulatory developments, including criticisms articulated in Consent Orders
  • Has the ability to operate with a limited level of direct supervision
  • Developing a strong working relationship with process owners across the organization in support of their individual responsibilities and in support of creating a holistic framework in which the firm executes its collective capital planning responsibilities
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Expanded Paid Parental Leave Policy
  • Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities in which they live and work
  • Fulltime
Read More
Arrow Right

Vice President, Finance Solutions Lead Analyst

Citi Finance is responsible for the firm’s financial management and related cont...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong background in Regulatory Reporting (ex, FR Y-9C, FFIEC 101, FFIEC -031), internal audit or public accounting, with demonstrated understanding of substantive testing procedures and internal controls
  • 5 -10+ years of relevant experience within financial services industry
  • Strong analytical and critical thinking skills with background in internal audit or public accounting
  • Knowledge of and experience in interpreting and explaining BASEL Capital Rule requirements
  • Strong audit instincts and ability to apply independent judgment to historical business practices, with a proven ability and willingness to challenge the status quo
  • Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
  • Strong oral and written communication skills for presentation to management and external stakeholders
Job Responsibility
Job Responsibility
  • Leads development and implementation of audit-style testing protocols to ensure the transparency and appropriateness for data inputs, calculation logic & reporting outputs for in scope regulatory reports
  • Manages one or more processes, reports, procedures, or products, and considered analytical or procedural 'expert' representing a team on cross-function process or project deliverables
  • Resolve complex problems or transactions, by performing root cause analysis which will require review of Citi’s policies, guidelines, and processes
  • Supporting the team to 'tell the story' as to how and why Citi can take confidence in its RWA processes and outputs, and how those processes can improve over time
  • Delivering thought leadership and supporting the implementation of changes necessary to enhance Citi’s RWA production processes and satisfy evolving regulatory developments, including criticisms articulated in Consent Orders
  • Has the ability to operate with a limited level of direct supervision
  • Developing a strong working relationship with process owners across the organization in support of their individual responsibilities and in support of creating a holistic framework in which the firm executes its collective capital planning responsibilities
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Expanded Paid Parental Leave Policy
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities in which they live and work
  • Fulltime
Read More
Arrow Right

Vice President, Finance Solutions Lead Analyst

Citi Finance is responsible for the firm’s financial management and related cont...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong background in Regulatory Reporting (ex, FR Y-9C, FFIEC 101, FFIEC -031), internal audit or public accounting, with demonstrated understanding of substantive testing procedures and internal controls
  • 5 -10+ years of relevant experience within financial services industry
  • Strong analytical and critical thinking skills with background in internal audit or public accounting
  • Knowledge of and experience in interpreting and explaining BASEL Capital Rule requirements
  • Strong audit instincts and ability to apply independent judgment to historical business practices, with a proven ability and willingness to challenge the status quo
  • Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
  • Strong oral and written communication skills for presentation to management and external stakeholders
Job Responsibility
Job Responsibility
  • Leads development and implementation of audit-style testing protocols to ensure the transparency and appropriateness for data inputs, calculation logic & reporting outputs for in scope regulatory reports
  • Manages one or more processes, reports, procedures, or products, and considered analytical or procedural 'expert' representing a team on cross-function process or project deliverables
  • Resolve complex problems or transactions, by performing root cause analysis which will require review of Citi’s policies, guidelines, and processes
  • Supporting the team to 'tell the story' as to how and why Citi can take confidence in its RWA processes and outputs, and how those processes can improve over time
  • Delivering thought leadership and supporting the implementation of changes necessary to enhance Citi’s RWA production processes and satisfy evolving regulatory developments, including criticisms articulated in Consent Orders
  • Has the ability to operate with a limited level of direct supervision
  • Developing a strong working relationship with process owners across the organization in support of their individual responsibilities and in support of creating a holistic framework in which the firm executes its collective capital planning responsibilities
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Expanded Paid Parental Leave Policy
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities in which they live and work
  • Fulltime
Read More
Arrow Right

Assessment & Design Lead Analyst

Citi’s Wealth Control organization enables to achieve sustainable client-driven ...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Support the design and development of Citi's comprehensive controls program
  • Support assessment of the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes
  • Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
  • Help coordinate with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite
  • Support the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
  • Help collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation
  • Help to drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
  • Help collaborate with business and functions to understand the control processes and identify potential areas for improvement
  • Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards
  • Support providing regular updates to senior management on the performance of the controls assessment and design
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Programs and services for physical and mental well-being
  • Empowerment to manage financial well-being and help plan for the future
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy