Application Support - IM Technical Lead Job at Sopra Steria (Noida)

Mainframe Application Support Technical Lead

Sopra Steria is looking for a Mainframe Application Support Technical Lead in Ch...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Technology: Mainframe (Cobol, JCL, IMS DB, VSAM)
Mainframe Technical Enhancement experience, Knowledge/Experience about Mainframe Modernization activities
BAU Operations like incident management, Troubleshooting skills / Production support experience
Familiar in ITIL framework (Incident, problem, change management)
Database skills: IMS DB
Preferable: Knowledge in TELON, CA7 scheduling, IzWS, Connect Direct, TGS Work Bench, AMI DevX, AMI Ops, Mainframe Development/Enhancement skills/Modernization exposure

Job Responsibility

Mainframe Technical Enhancement
Knowledge/Experience about Mainframe Modernization activities
BAU Operations like incident management
Troubleshooting
Production support

What we offer

Inclusive and respectful work environment
open positions for disabled people

Fulltime

Mainframe Application Support Module Lead

Mainframe Application Support Module Lead position at Sopra Steria, a major Tech...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 04-06 years
Technology: Mainframe (Cobol, JCL, IMS DB, VSAM)
Mainframe Technical Enhancement experience
BAU Operation experience (Major incident management, Troubleshooting skills)/Production support experience
Familiar in ITIL framework (Incident, problem, change management)
Database skills: IMS DB
Should be willing to work in shifts, especially CE and UK shifts
Should be flexible to learn new skills

Job Responsibility

Responsible for coding, unit testing, application development/support, bug fixing and deliver tasks assigned as per predefined timelines and quality standards
Work on change requests from business

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Application Support Analyst – ServiceNow/SharePoint

Location

Canada , Ottawa

Salary:

Not provided

Randstad

Expiration Date

July 27, 2026

Requirements

Valid Secret security clearance
fluent bilingualism (English/French)
ability to commute within the NCR for hybrid work
proven experience using ServiceNow (or a similar ticketing system) to manage high-volume user requests and drive down ticket backlogs
hands-on experience troubleshooting SharePoint (permissions, document libraries) and navigating GCDocs (classification, storage, and retrieval)
experience working in an IM operations role or a highly structured/regulated corporate environment
strong interpersonal skills with a service-oriented mindset, comfortable guiding internal users on IM policies and software tools
Education: High School diploma, Professional Certification, College Diploma, or University Degree.

Job Responsibility

Act as a primary, client-facing point of contact for internal users on Information Management (IM) Operations issues
Investigate, analyze, and resolve IM Operations ServiceNow tickets efficiently under time-sensitive conditions
Support the active reduction of the ServiceNow ticket backlog while managing ongoing ticket intake
Provide clear direction and guidance to clients regarding standard IM tools, policies, and best practices
Deliver comprehensive SharePoint user support, troubleshoot technical issues, manage document libraries, and handle user permissions
Support users navigating the GCDocs environment, ensuring compliant document classification, storage, and file retrieval
Analyze unique or trending IM-related issues to propose and execute practical, solution-oriented outcomes
Collaborate closely with the IM Operations Team Lead and technical teams to ensure clear service expectations are met
Coordinate directly with the technical team on complex, system-related issues and collaborate with IMTD stakeholders
Document successful resolution approaches and track recurring user issues where applicable.

What we offer

Strong Team Environment
Competitive pay
Monday to Friday work, no weekends or evening
Short term contract with longer term potential

Fulltime

Senior Technical Lead

This is a Senior Technical Lead position at Ericsson R&D Bangalore where you get...

Location

India , Bangalore

Salary:

Not provided

Ericsson

Expiration Date

Until further notice

Requirements

9 - 13 years of overall IMS design experience with strong experience in IMS architecture, 3GPP and VOLTE specifications
MUST HAVE strong knowledge of IMS nodes, SIP, MEGACO and Diameter protocols
MUST HAVE excellent programming skills in C++ on Linux based platforms
MUST HAVE knowledge in OOPS/Design Patterns/STL on Linux
MUST HAVE strong experience in breakdown of customer requirements into user-story based team backlog
Ability to articulate and lead discussions with product line and other design organizations
Open to considering and bringing newer design paradigms to improve product architecture
Demonstrated ability to bring in product innovations of significant business value
Knowledge in cloud native and microservices architectures with good hands on knowledge in Kubernetes PaaS/ Docker Containers, Kubernetes and Helm.
Creative problem-solving skills and excellent troubleshooting / debugging skills

Job Responsibility

Drive strategic technical leadership for feature studies and solution design
Perform continuous analysis of requirements and technical impacts across the system
Continuously experiment, learn, and explore improvements in product architecture and design approaches
Develop and write design code for useful customer applications
Support troubleshooting and customer issue analysis when required
Contribute to building and strengthening technical competence within the team

SAP Transportation Technical Lead

Amgen is seeking an experienced SAP Transportation Management Technical Lead to ...

Location

Portugal , Lisbon

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree with 8 - 10 years of SAP implementation experience in SAP MM, PP-PI and QM modules
Bachelor’s degree with 10 - 14 years of SAP implementation experience in SAP MM, PP-PI and QM modules
Diploma with 14 - 18 years of SAP implementation experience in SAP MM, IM, PP-PI and QM modules
Proven understanding and application of BN4L best practices for Freight Collaboration
Strong knowledge of transportation execution, freight cost calculation, and carrier collaboration
Strong hands-on experience configuring and customizing SAP S/4 TM
Hands-on experience with configuring and onboarding 3rd party service providers on BN4l Freight Collaboration platform
Ability to design and implement solutions based on business requirements, including debugging and root cause analysis
Experience in creating detailed documentation, including functional specifications, test cases, and compliance reports

Job Responsibility

Design, Configure and Optimize transportation planning, execution, and freight cost management, etc
Thorough understanding of BN4L platform and ability to integrate third party service providers using APIs and EDI capabilities on BN4L Freight Collaboration module
Thorough understanding of updates from BN4L to TM
Configure and support SAP TM solutions in both ECC and S/4HANA environments
Design and implement transportation lane-based transportation solutions for optimized routing and cost efficiency
Conduct architectural reviews and assessments to identify potential risks and recommend mitigation strategies
Oversee creation and maintenance of critical documentation such as functional designs, test cases, and user manuals. Ensure compliance with pharmaceutical industry standards and regulations
Participate in ERP implementation projects, including blueprinting, gap analysis, testing, go-live, and post-production support
Lead/Oversee and mentor other architects and team members to ensure the effective execution of the projects and services
Participate in sprint planning, reviews, and retrospectives to deliver and sustain Amgen's S/4HANA ecosystem utilizing the Scaled Agile Framework (SAFe)

What we offer

Vast opportunities to learn, develop, and move up and across our global organization
A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
Flexible work arrangements

Fulltime

Technical Business Analyst I - IM Health Plans

This position participates throughout all phases of the project life cycle for H...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business or technology or equivalent experience
2+ years related experience in and/or training in business analysis, technology development, or a related field.

Job Responsibility

Application Expertise - Detailed knowledge of assigned applications related to Business, Finance, Revenue Cycle and Human Resources service lines.
Planning – Manage tasks associated with business analysis and the project management lifecycle.
Project Implementation – Participate as IT Analyst subject matter expert in Executing phase of the Project Management Life Cycle.
Stakeholder Analysis - Identify the stakeholders who will be impacted by the change and understand their influence and authority levels.
Risk Assessment - Utilize methods to identify risk, probability, impact and how to mitigate those risks.
Meeting Facilitation – Manage meetings, and requirements workshop planning and management.
Feasibility Analysis - Utilize techniques to gather information at the right level of detail and scope to represent all of the stakeholder’s needs, and the ability to ask questions that lead to an understanding of the business need.
Requirements – Understand and effectively communicate the requirements change process, and traceability
System Optimization - Identify current capabilities and identify opportunities for improvement.
Business Process Analysis- Utilize various modeling techniques such as process modeling, data modeling, system modeling.

Fulltime

Program Manager II

Blue Canyon Technologies, RTX's small satellite manufacturer and mission service...

Location

United States , Lafayette

Salary:

105000.00 - 155000.00 USD / Year

Blue Canyon Technologies

Expiration Date

Until further notice

Requirements

5-10 years of relevant experience
Bachelor's degree in Engineering, or Business Management with Engineering background
Good documentation and communication skills
Strong systems engineering and technical management skills and demonstrated ability to grow new business opportunities and execute demanding flight programs
Ability to work rapidly with minimal supervision on projects involving both small and large engineering teams
Previous experience and skills in project definition, simulation, implementation, lab integration and test
Must be able to work in a highly collaborative, fast-paced environment with emphasis in rapid prototyping and fielding of capabilities
Related technical experience may be considered in lieu of education

Job Responsibility

Program management responsibility for Space hardware missions for Commercial, Defense, Restricted, or NASA satellites
Program execution in all phases of the program life cycle (business development, mission formulation, requirements flow-down, manufacturing, integration and test, and on-orbit operations)
System design balancing performance, emerging technologies, schedule, risk, and cost
Encourage, council, mentor, and lead program teams thru program evolution, milestones, challenges, and successes
Prepare, present, and manage for successful conclusion major program milestone reviews
Manage / perform trade studies balancing cost, schedule and technical requirements and parametric analyses
Evaluation of existing and emerging technologies
Develop, review, and negotiate procurement documents (specification, SOW) and manage subcontracts
Work closely with customers to help refine their needs and provide innovative and competitive solutions
Support and help evolve the spacecraft and component product line offerings

What we offer

Employer sponsored health, dental, and vision benefits effective the first of the month following hire date
Life insurance
401k (matching 4% with a minimum 5% contribution)
Generous PTO (3 weeks of vacation + 3 floating holidays, 2 weeks of sick time, 7 paid holidays throughout the year) and parental leave

Fulltime

Business Systems Analyst Senior - IM Project Management Office

The Business Systems Analyst Senior is responsible for leading/guiding meetings ...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Systems, or related field
3 - 4 years of experience in implementing workflow solutions and project management.

Job Responsibility

May serve as a Test Coordinator for large project initiatives involving multiple applications
Clarify system, workflow, and process needs with operations to understand the purpose and content of request
Assist customers with understanding of system functionality and process flows and optimizing their use of assigned applications and specific project-driven tasks
Analyze customer workflow and/or processes flows and assist customers with reengineering their department work. Assist customer with updating strategies
Translate customer requests into program specifications appropriate to assigned tasks. Understand and appreciate customers' clinical and business functions. This includes, but not limited to new customer file testing and implementation based on the timeframes given
Document business and functional requirements and assist with the technical details, utilizing a variety of tools including Word, Excel, Visio, Power Point and other tools as applicable
Consult with management or senior team members as needed to gain knowledge needed for ownership of assigned process area
Support day-to-day operation in assigned process area by responding to requests for research or major and minor changes to workflow
Identify system enhancements that will improve business processes and support future business needs
Identify issues and concerns and communicate them to management or senior team. Develop options and recommendations

Fulltime

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Application Support - IM Technical Lead

Job Description

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