Application Support III Job at Solomon Page (Austin)

Analyst III, Technical Support

As an Analyst III, Technical Support, you will be involved in higher level suppo...

Location

United States , Sun Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Provide complex solutions and implement projects at an advanced technical level regarding systems operations
Act as a liaison with clients, vendors, and technical IT groups, fostering ongoing relationships
Coordinate solutions as needed and report on process and system performance
Assist in restoring IT services at locations impacted by unforeseen circumstances
Conduct training for end users, external vendors, and less experienced staff
Facilitate software update distributions and major deployments at satellite locations
Provide technical support for field-based analysts when necessary
Create documentation for self-help support to assist other IT personnel
Analyze and evaluate information systems operations and provide recommendations to improve utilization
Identify potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform

Job Responsibility

Provide complex solutions and implement projects at an advanced technical level regarding systems operations
Act as a liaison with clients, vendors, and technical IT groups, fostering ongoing relationships
Coordinate solutions as needed and report on process and system performance
Assist in restoring IT services at locations impacted by unforeseen circumstances
Conduct training for end users, external vendors, and less experienced staff
Facilitate software update distributions and major deployments at satellite locations
Provide technical support for field-based analysts when necessary
Create documentation for self-help support to assist other IT personnel
Analyze and evaluate information systems operations and provide recommendations to improve utilization
Identify potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Help Desk Analyst III

The Help Desk Analyst III serves as a senior member of the IT support team, resp...

Location

United States , Oklahoma City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
5+ years of experience in IT support or help desk roles, with at least 2 years in an advanced or escalation role
Strong troubleshooting skills for Windows, macOS, and enterprise applications
Experience with Active Directory, Microsoft 365, VPNs, and remote desktop tools
Knowledge of networking concepts, including TCP/IP, DNS, and VPN troubleshooting
Familiarity with IT service management (ITSM) frameworks such as ITIL
Excellent communication and customer service skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications are a plus

Job Responsibility

Provide advanced technical support for hardware, software, network, and security-related issues
Act as an escalation point for Help Desk Analysts I and II, resolving complex IT problems
Analyze and diagnose recurring technical issues, recommending long-term solutions
Manage and maintain IT systems, including user accounts, permissions, and security policies
Document technical solutions and contribute to the knowledge base for IT support staff
Assist in training and mentoring entry level help desk analysts
Collaborate with IT teams to implement new technologies and system improvements
Ensure compliance with company policies, security standards, and IT best practices
Monitor and manage ticket queues, ensuring timely resolution of service requests
Provide remote and on-site support to end-users as needed

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Principal Systems Engineer

Principal Engineer in the SiriusXM Collaboration and Productivity team specializ...

Location

United States , Washington; Los Angeles; Oakland; New York

Salary:

169800.00 - 218000.00 USD / Year

SiriusXM

Expiration Date

Until further notice

Requirements

10+ years of experience in software engineering or a related field, with demonstrated expertise in enterprise applications such as Slack, Zoom, Microsoft, Google Workspace, Monday.com, Lucid, and Atlassian
Advanced proficiency in backend development and proven ability to develop and manage, API integration, and automation scripting and analytics extraction for enterprise platforms such as Slack, Zoom, Microsoft, Atlassian and Google platforms
Extensive experience with AI-driven features and automations, including Slackbot development, and Google Cloud Platform automations
Hands-on experience with integrations across collaboration and productivity tools, ensuring seamless interoperability
Track record of supporting large-scale enterprise initiatives, such as tool rationalization or application retirement
Exceptional problem-solving and analytical skills to address complex technical challenges
Strong communication skills to interact with stakeholders, train team members, and respond to user inquiries
Proven leadership and mentorship abilities to upskill team members and reduce vendor reliance
Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
Must have legal right to work in the U.S.

Job Responsibility

Application Support and Development: Provide Level III engineering support for enterprise applications including backend development, API integrations, and automation of workflows to reduce Service Desk burden
Integrations and Interoperability: Design and implement integrations across our application stack to ensure seamless interoperability
API and Analytics Expertise: Leverage APIs to extract analytics and enhance functionality, including development, audits, and automations within Slack/Google/Monday.com
AI and Automation: Utilize AI components within multiple platforms, and develop automations to streamline processes
Implement processes and resources (e.g., dashboards, Slackbots) for system and environment monitoring
Project Leadership: Lead technical efforts for key initiatives to consolidate tools and support user transitions and other teams. Promote and develop engineering best practices, guidelines, procedures and repeatable, agile and scalable frameworks, including detailed documentation and runbooks
Operational Support: Manage day-to-day operational tasks, such as resolving complex tickets, and responding to user inquiries
Team Enablement: Train and mentor team members to build expertise across the application portfolio, improving overall support and reducing reliance on external vendors
Vendor Management Reduction: Minimize dependency on costly vendor consultants by providing in-house expertise for advanced technical requirements
Anticipate opportunities in time to introduce technical solutions that will be needed by future projects

What we offer

discretionary short-term and long-term incentives

Fulltime

New

Application Analyst III

The Application Analyst III, Clinical Applications, reports to the leader of the...

Location

United States

Salary:

Not provided

MUSC Health

Expiration Date

Until further notice

Requirements

A Bachelors’ degree and five years directly related experience (IS or clinical)
or a high school diploma and nine years directly related experience or a Masters’ degree and 3 years directly related experience required (IS or clinical)
Must possess strong interpersonal, project management, analytical and communication skills
Application-specific certification(s) preferred

Job Responsibility

Provides expertise in evaluating and resolving complex technical issues
Generates appropriate communication, process and educational plans to identify and remove obstacles to change
Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users
Takes a lead role in projects
participates in team and project meetings and provides input on intelligent solutions to improve efficiency
Coaches and transfers knowledge to peers and staff
maintains high professional standards, and exhibits excellent customer service skills

Fulltime

Application Analyst III, PACS - Clinical Applications/Information Solutions

The Application Analyst III, Clinical Applications, reports to the leader of the...

Location

United States

Salary:

Not provided

MUSC Health

Expiration Date

Until further notice

Requirements

A bachelor’s degree and five years directly related experience (IS or clinical)
or a high school diploma and nine years directly related experience or a Masters’ degree and 3 years directly related experience required (IS or clinical)
Must possess strong interpersonal, project management, analytical and communication skills
Application-specific certification(s) preferred

Job Responsibility

Provides expertise in evaluating and resolving complex technical issues
Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change
Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users
Takes a lead role in projects
participates in team and project meetings and provides input on intelligent solutions to improve efficiency
Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks

Fulltime

Senior Mechanical Engineer - Nuclear

As a Senior Mechanical Designer Engineer - Nuclear you will be taking on a new c...

Location

United States , Lewis Center

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Mechanical Engineering, Science or Technology
Professional Engineer License would be an asset
10+ years of experience in engineering design, development and qualifications of automated systems custom machinery or industrial equipment
5+ years of experience in nuclear tooling development and testing, preferably including field support and experience
In-depth knowledge of and use of nuclear equipment quality standards (NQA-1, ASME BPV Section III)
Thorough understanding of machine design and build, machine controls, structured problem solving, statistical analysis, and precision engineering principles
Good written and oral communication skills and ability to lead or work as part of a multi-disciplinary project team
Work in conformance with divisional health, safety and environmental procedures and compliance to legislative requirements
Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
Report any unsafe conditions or unsafe acts, defects in any equipment or protective device, and any accidents/incidents to the supervisor

Job Responsibility

Design and support the development of Automated Equipment for industrial and nuclear projects
Perform engineering calculations with respect to strength of materials, speeds, horsepower, temperature, pressure, force, etc. as related to machine and tool designs
Analyze engineering drawings and specifications to determine shape, dimensions, hardness, etc. in the development of equipment, processes, and products
Define tools, fixtures, and equipment to be used in fabrication and assembly of mechanical components and complete assemblies
Produce working drawings, detail drawings, and bills of materials for equipment, sub-assemblies, or products, using AutoCAD and SOLIDWORKS
Specify appropriate purchase components for mechanical assemblies and create requisitions with appropriate delivery dates
Analyze designs and systems for compliance with applicable standards (i.e., OSHA, CE, or customer-specific)
Strictly follow ASME NQA-1 Quality requirements as defined within the manual and procedures
Work cross functionally with other teams
Review electrical requirements with respect to input and output devices with electrical designers

What we offer

Flexible work schedules
Employee events
Free coffee beverages
Employee referral program
Safety shoe programs
Overtime pay eligibility
Paid vacation
Company paid short- and long-term disability and life insurance
Comprehensive health benefits
401K matching program

As 400 Developer

AS 400 Developer position with 6-8 years of experience required. The role involv...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

6-8 years of AS400 Development environment with strong COBOL, CL, and DB2 skills
Previous experience working with financial application involving Loan/Credit Card/Mortgage/Retail Banking is preferable
Experienced in providing Support and Maintenance on existing CL/SQLCBL/RPGLE/RPG400/SQLRPGLE based applications
Good RPG development skills in RPG, RPG III, RPGLE, Embedded SQL and Free Format RPGLE
Strong knowledge of OS 400 operating systems and CL job control language and job scheduler
Strong knowledge in DB2 and Cobol DB2 programming
Knowledge in Agile working methodology
Mentoring of Junior Team members
Possess good communication skills
Bachelor or Master degree in Computer Science or equivalent experience

Job Responsibility

Participate in Design and Development of new features in the product
Mentoring of Junior Team members

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Technician III

The Technician III will provide multi-tier technical support, including desktop,...

Location

United States , Madison

Salary:

28.00 - 30.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Customer-facing, multi-tier technology support roles
Ticketing systems: updates, documentation, and customer communication
First-call diagnosis, problem resolution, and escalation procedures
Support of enterprise applications and systems
Networked environments, connectivity standards, security principles, and physical infrastructure
Remote support tools (screen sharing, chat, voice)
Supporting hardware such as computers, printers, servers, and network devices
Working in secure, compliant IT environments
5-7 Years of required experience

Job Responsibility

Provide multi-tier support for applications, desktops, networks, and infrastructure
Deliver technical assistance for both remote and onsite requests
Diagnose and resolve issues involving enterprise applications and systems
Support and maintain network hardware, connectivity standards, and security requirements
Utilize and maintain ticketing systems, documentation, and customer communications
Work directly with customers, providing clear communication and high‑quality service
Collaborate closely with technical support teams and county IT staff
Install, configure, and support hardware such as computers, printers, routers, switches, UPS devices, and servers
Support secure, compliant data center and office environments
Assist with system monitoring, user directory management, and virtualization technologies

Fulltime

Application Support III

Solomon Page

Location:
United States , Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 24, 2026

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