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Awin Global Logo Awin Global · IT - Software Development

Application Support Executive

Poland, Warsaw · Job Posted May 31, 2026
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Job Description

Working as an Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast-paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate. This is a 1 year FTC maternity cover role. This is a hybrid position, working from our local office on a weekly basis.

Job Responsibility

  • Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support
  • Acting as the ‘middle-man’ to give technical guidance clearly and concisely
  • Isolate errors quickly within client setups and provide feedback on possible solutions
  • Negotiate and objection handle below standard setups that do not align with team targets
  • Contributing to the monthly Integration Team targets, which are incentivised on over-performance
  • Review fellow team members' work for the purpose of technical sign-off
  • Report technical issues/bugs with the platform and escalating as appropriate
  • Administration of a knowledge base used internally and externally
  • Provide high level training to internal colleagues
  • Testing of new developments and features

Requirements

  • Strong analytical skills while also ‘seeing the bigger picture’
  • Strong communication skills, ideally with customer service experience where you understand the importance of relationship building
  • Ability to understand web languages such as basic HTML, SQL, JavaScript and ideally PHP
  • Familiar with E-commerce platforms and their use
  • Strives to continually improve productivity and quality of work produced
  • Self-motivated and a self-starter
  • Understands the importance of processes and procedures and the application of these
  • Ability to work in a fast-paced and dynamic environment
  • Ability to work harmoniously and effectively as part of a work team
  • IT-related degree or relevant work experience

What we offer

  • Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance
  • Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs
  • Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
  • Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally
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