Application Support Engineer Job at Barclays (Knutsford)

Application Support Engineer

We are seeking an Application Support Engineer to support the rollout and ongoin...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in application support, technical support, or platform support
Experience troubleshooting SaaS platforms or enterprise applications
Familiarity with ticketing tools such as ServiceNow, Jira, Zendesk, or similar
Strong analytical and problem-solving skills with attention to detail
Ability to clearly communicate technical concepts to non-technical users
Strong organizational skills with the ability to manage multiple issues simultaneously
Comfortable working in a fast-paced, evolving environment

Job Responsibility

Provide hands-on application support, including onboarding, configuration, and troubleshooting
Serve as a primary point of contact for user questions, issues, and platform guidance
Investigate and resolve technical issues, escalating complex problems to engineering as needed
Partner with product and engineering teams to support platform rollouts and enhancements
Assist with validating configurations, workflows, and integrations within the platform
Document support processes, issue resolutions, and knowledge base content
Monitor trends in support requests and identify opportunities for process or platform improvements
Support user adoption through guidance, training, and best practice recommendations
Collaborate with cross-functional teams to ensure a consistent and high-quality support experience

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Application Support Engineer

As an Application Support Engineer, you will act as software detectives, providi...

Location

India , Bengaluru

Salary:

Not provided

Vue

Expiration Date

Until further notice

Requirements

Proficiency in Vue.js
Minimum 5 year(s) of experience is required
15 years full time education
Strong understanding of web application architecture and design principles
Experience with debugging and troubleshooting complex software issues
Familiarity with version control systems such as Git
Ability to work collaboratively in a team-oriented environment

Job Responsibility

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems
Collaborate and manage the team to perform
Responsible for team decisions
Engage with multiple teams and contribute on key decisions
Provide solutions to problems for their immediate team and across multiple teams
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues

Fulltime

Application Support Engineer

We are looking for an Application Support Engineer to join a collaborative healt...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience with Mirth Connect or another interface engine such as Cloverleaf, Rhapsody, or a similar platform
Background supporting healthcare integrations, including work with HL7, APIs, or related interoperability standards
Demonstrated ability to troubleshoot live interfaces and resolve production support issues efficiently
Proven success managing multiple assignments in a fast-paced environment with shifting priorities
Strong communication skills with the ability to work effectively with clients, vendors, and cross-functional internal teams

Job Responsibility

Design, configure, and maintain healthcare interfaces using Mirth Connect or comparable integration platforms to support clinical and financial system connectivity
Investigate interface failures, data flow issues, and messaging problems in production, then implement timely resolutions to restore system performance
Oversee several smaller initiatives at the same time while contributing to broader integration efforts as business needs require
Partner with internal departments, third-party vendors, and business stakeholders to collect requirements, clarify expectations, and deliver effective integration solutions
Take ownership of support tasks and project work that helps ease team backlog and enables senior engineers to focus on complex initiatives
Provide support for Azure-based integration components, including services such as functions, queues, and storage resources
Recommend and implement practical automation opportunities that reduce repetitive troubleshooting and manual support activities
Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed
Create and maintain organized technical documentation and provide clear updates on progress, risks, and issue resolution to stakeholders

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Application Support Engineer

We are looking for an Application Support Engineer to join our team in Pennsylva...

Location

United States , Lehigh Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3-5 years of experience supporting SaaS-based and enterprise business applications
Background working in a distribution or manufacturing environment
Hands-on experience with application support, incident management, problem management, and change management practices
Familiarity with third-party software vendors, support portals, and case management processes
Working knowledge of WMS systems or WMS applications and related business workflows
Strong troubleshooting, communication, and user support skills across technical and functional issues
Bachelor’s degree in Information Technology, Supply Chain Management, or a related discipline preferred
equivalent experience will also be considered

Job Responsibility

Deliver front-line and intermediate support for a portfolio of SaaS and enterprise applications, responding to incidents and service requests in a timely manner
Investigate application issues, determine underlying causes, and drive resolution while meeting established service expectations
Route complex technical problems to appropriate internal specialists or software providers and oversee progress through final closure
Process user requests related to application access, permissions, configuration changes, onboarding, offboarding, and role updates
Guide end users on system functionality, recommended workflows, and effective use of supported applications
Coordinate with software vendors on support tickets, product updates, patches, and release-related activities
Conduct impact reviews, assist with regression testing, and confirm application performance after system updates or releases
Create and maintain support documentation, knowledge resources, and operational procedures to strengthen service consistency
Contribute to change management activities, issue trend analysis, and initiatives aimed at improving stability and reducing recurring incidents

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Application Support Engineer

We are looking for an Application Support Engineer to join our team in Pennsylva...

Location

United States , Lehigh Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3-5 years of experience supporting SaaS-based and enterprise business applications
Background working in a distribution or manufacturing environment
Hands-on experience with application support, incident management, problem management, and change management practices
Familiarity with third-party software vendors, support portals, and case management processes
Working knowledge of WMS systems or WMS applications and related business workflows
Strong troubleshooting, communication, and user support skills across technical and functional issues
Bachelor's degree in Information Technology, Supply Chain Management, or a related discipline preferred
equivalent experience will also be considered

Job Responsibility

Deliver front-line and intermediate support for a portfolio of SaaS and enterprise applications, responding to incidents and service requests in a timely manner
Investigate application issues, determine underlying causes, and drive resolution while meeting established service expectations
Route complex technical problems to appropriate internal specialists or software providers and oversee progress through final closure
Process user requests related to application access, permissions, configuration changes, onboarding, offboarding, and role updates
Guide end users on system functionality, recommended workflows, and effective use of supported applications
Coordinate with software vendors on support tickets, product updates, patches, and release-related activities
Conduct impact reviews, assist with regression testing, and confirm application performance after system updates or releases
Create and maintain support documentation, knowledge resources, and operational procedures to strengthen service consistency
Contribute to change management activities, issue trend analysis, and initiatives aimed at improving stability and reducing recurring incidents

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Application Support Engineer

Join us as an Application Support Engineer at Barclays, where you will play a ke...

Location

United Kingdom , Knutsford

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience working with AWS technologies (EC2, DynamoDB, S3, ECS Clusters, Lambda).
Experience in Application Support.
Hands-on experience with SQL / Oracle scripting and with Unix / Linux commands and shell scripting.

Job Responsibility

Ensuring the stability, availability, and performance of critical business applications
Monitoring and supporting business-critical applications
Investigating and resolving production incidents in line with ITIL processes
Working with engineering teams to improve application reliability, performance, and operational resilience
Leveraging monitoring and observability tools to proactively identify issues and minimise service disruption
Line management responsibilities
Deputising and supporting the UK application support team.

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Application Support Engineer

In this role, you will oversee the operational readiness of global trading platf...

Location

Singapore , Singapore

Salary:

280000.00 USD / Year

Hunter Bond

Expiration Date

Until further notice

Requirements

Minimum 2 years of trade flow support experience
Solid Python and/or Bash scripting for automation
Strong understanding of relational databases and querying (SQL, Postgres, etc.)
Must have a genuine love for Linux

Job Responsibility

Oversee the operational readiness of global trading platforms across pre-trade and post-trade functions
Proactively identify, assess, and resolve issues—or escalate where appropriate—to minimize disruption, prevent outages, and ensure seamless trade execution
Maintain the health and stability of high-performance global trading platforms
Identify and resolve real-time technical hurdles to prevent outages
Ensure all systems are prepared for daily trading activities across multiple time zones
Coordinate with internal teams to minimize trade disruption and improve system resilience

What we offer

bonus
package/perks

Fulltime

Application Support Engineer

Location

United States , Orlando

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in application support or a related technical role
Strong understanding of Active Directory and its configurations
Familiarity with Dell Technologies hardware and troubleshooting
Hands-on expertise with Cisco Technologies for network management
Experience working with Sage Intacct or similar financial systems
Proficiency in using Postman for API testing and troubleshooting
Solid problem-solving skills and the ability to work effectively under pressure
Excellent communication skills for collaborating with technical and non-technical stakeholders

Job Responsibility

Provide comprehensive technical support for applications, ensuring optimal performance and user satisfaction
Manage and troubleshoot Active Directory configurations to maintain seamless user access and security
Collaborate with teams to resolve hardware issues involving Dell Technologies devices
Offer guidance and solutions for application-related challenges, ensuring minimal downtime
Utilize Cisco Technologies to maintain and improve network infrastructure
Monitor and maintain financial systems, including Sage Intacct, to ensure accuracy and reliability
Conduct testing and API troubleshooting using tools like Postman
Document technical issues and resolutions to enhance knowledge sharing and future reference
Analyze system performance and recommend upgrades or improvements to optimize functionality
Stay updated on industry trends and emerging technologies to provide innovative solutions

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

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