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We are looking for an Application Support Engineer to join a collaborative integration team supporting clinical and financial systems in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of the year. The role emphasizes practical problem-solving, clear communication, and dependable execution rather than heavy software development. You will work closely with internal partners and external vendors to keep integrations running smoothly and help expand the team's operational capacity.
Job Responsibility
Design, configure, and maintain healthcare data interfaces using Mirth Connect or comparable integration platforms
Investigate production issues affecting messages, data flow, and connected systems, then implement timely resolutions to restore service
Oversee several smaller projects at once while contributing to broader integration efforts as business needs evolve
Partner with internal departments, third-party vendors, and business stakeholders to collect requirements and deliver effective integration solutions
Take ownership of support tasks and project work that helps reduce team backlog and increases delivery capacity
Assist with Azure-based integration components such as functions, queues, and storage services where applicable
Create efficiencies by identifying repetitive support activities and introducing automation where it adds value
Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed
Produce organized documentation and provide consistent status updates to stakeholders throughout project and support lifecycles
Requirements
Hands-on experience with Mirth Connect or a similar interface engine such as Cloverleaf or Rhapsody
Background supporting healthcare integrations, including HL7 messaging, APIs, or related interoperability standards
Proven ability to troubleshoot and support live production interfaces in a fast-paced environment
Experience managing multiple assignments simultaneously while maintaining quality and responsiveness
Strong communication skills with the ability to work effectively with clients, vendors, and internal teams
Familiarity with Azure services, including functions, queues, or storage, is preferred
Exposure to C# or scripting for support, automation, or integration-related tasks is a plus
Experience using application support tools such as ticketing systems and source control platforms is beneficial
Nice to have
Familiarity with Azure services, including functions, queues, or storage, is preferred
Exposure to C# or scripting for support, automation, or integration-related tasks is a plus
Experience using application support tools such as ticketing systems and source control platforms is beneficial
What we offer
Medical, vision, dental, and life and disability insurance