Application Support Engineer

• Support, monitor and deploy various proprietary systems related to the company’s electronic trading throughout the Asia Pacific region
• Perform and automate daily morning system health check and perform continuous real-time monitoring of production systems
• Act as a link between developers, project managers, operations, traders and external brokers/exchanges, ensuring appropriate information flow when implementing business requests and investigating problems relating to the production environment
• Maintain technical/user documentation/confluence for new/existing systems
• Gain a thorough understanding of the entire company’s trading, Order Management Systems (OMS), market data, static data and settlement/clearing systems and workflows
• Identify opportunities for improving reliability and usability through the use of technology

• Preferably degree qualified professional with a major in Computer Science, or related technical discipline
• Must have experience in the Financial Industry particularly around trading, market data, OMS, FIX protocol and other related systems - minimum two years
• Preferably have an understanding of financial market, instruments, and market data across equities and derivatives
• Must have the ability to communicate clearly and effectively with a range of technical and non-technical stakeholders
• Must be able to work under pressure with changing priorities in a trading room environment
• Demonstrate high level of attention to detail, desire to identify and drive operational and technical improvements within the Susquehanna environment

• Experience supporting a trading room environment and working with closely with traders
• Experience working with market data
• Experience working on the Linux or Windows operating systems
• Technical skills in bash and python scripting
• Optional - PowerShell, VBA, C# and/or other programming languages
• Knowledge of Network fundamentals is a good to have
• A working knowledge of messaging middleware
• Demonstrated desire for continuous problem solving and process improvement

Susquehanna offers a wide array of competitive employee perks & benefits