Application Support Engineer Job at Randstad (Budapest)

Application Support Engineer

Randstad

Location:
Hungary , Budapest

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our partner is bringing their impressive global success story to Hungary, building a brand-new Global Business Center in Budapest. They are looking for an Application Support Engineer to support, maintain, and enhance core enterprise platforms, with a primary focus on the CRM (Salesforce) ecosystem. They offer a unique environment that prioritizes an inclusive culture and service excellence from day one. In this role, you will help ensure smooth day-to-day operations and resolve issues efficiently within a collaborative, supportive, and social international team. It is a rare chance to join a community that values teamwork, celebrates success, and genuinely enjoys working together to build a fresh operation.

Job Responsibility:

Provide Level 1, 2, and 3 support for Salesforce and other enterprise SaaS applications, troubleshooting configuration and integration issues
Manage and triage incidents, service requests, and system alerts in line with SLAs, performing root-cause analysis when needed
Support user onboarding, manage roles and permissions, and assist end-users with training and best-practice guidance
Assist with scheduled application upgrades, conduct functional testing of new features, and coordinate UAT cycles with business teams
Maintain up-to-date system documentation, support data quality initiatives (monitoring, cleansing), and collaborate with integration teams to ensure accurate data flow

Requirements:

Salesforce Administration (ADM-201) certification
Salesforce Advanced Administrator (ADM-211) certification
Hands-on experience supporting Salesforce Sales Cloud and Service Cloud environments
Strong understanding of Salesforce configuration, security, data management, and SaaS enterprise integrations (APIs, data flows)
Familiarity with ticketing systems (e.g., Jira, ServiceNow) and ITIL-aligned support processes
Excellent communication and stakeholder management skills, with the ability to translate technical issues to business users

Nice to have:

Experience with Microsoft Dynamics
Salesforce Platform Developer I or II certification
Jira Cloud Administrator certification
Bachelor’s degree in IT/Computer Science

What we offer:

Performance-Based Bonus
Cafeteria
Pension Contribution
Life Insurance
Hybrid Model (usually 2-3 days in the office)
Home Office Support
Work from Abroad for up to 20 days per year
Private Health Insurance
Mental Health Support
Inclusive Care (dedicated support for special needs)
Enhanced Parental Leave (100% of base salary for 20 weeks maternity, 2 weeks paternity)
Fertility Treatment Support
Access to extensive internal and external training programs
Generous budget for team-building events and social activities

Additional Information:

Job Posted:
March 08, 2026

Expiration:
March 26, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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