Application Support Engineer Job at SIERRA ODC Private Limited (Coimbatore)

New

Application Support Engineer

The Application Support Engineer will work closely with business, development, a...

Location

India , Noida

Salary:

Not provided

SDET Tech

Expiration Date

Until further notice

Requirements

Proven experience in Application Support / Production Support
Entire relevant experience must be in the eCommerce domain
Hands-on experience in incident management and problem resolution
Strong understanding of REST APIs and API testing tools (Postman)
Experience working with JSON and XML data formats
Strong SQL / PL-SQL skills
Experience in application monitoring and log analysis

Job Responsibility

Provide L2/L3 production support for business-critical applications
Manage incidents, problem resolution, and ensure timely service restoration
Investigate production issues, perform root cause analysis, and implement fixes
Coordinate with development, infrastructure, and business teams
Monitor application health and ensure SLA compliance
Create RCA reports, knowledge base articles, and maintain documentation
Continuously improve support processes and system stability

Fulltime

New

Application Support Engineer

As an Application Support Engineer, you will be comfortable engaging with custom...

Location

United Kingdom , Bristol

Salary:

35000.00 GBP / Year

Clue Software

Expiration Date

Until further notice

Requirements

Ability to achieve security clearance
Minimum 2 years in an application support role
Experience of excelling in a fast-paced environment
Experience with Salesforce ticketing system or similar
Experience with deployment tools such as Octopus or similar
Experience of Azure (primary) AWS (secondary) cloud services and technologies
Experience of .SQL server
experience with monitoring and analytical tools such as AppInsights and devtools
Experience with SQL databases, writing queries and scripting

Job Responsibility

Provide first-line customer support via our case management system, email, and telephone and be the SME for first-line resolution of complex cases
Contribute to quarterly reviews with Enterprise customers to talk through software utilisation, upcoming releases, and ticket trends
Liaise with customers to understand and investigate issues raised, responding promptly with an appropriate resolution or escalation
Support the Customer Success Managers with any support-related queries
Become a subject matter expert on the Clue application
Monitor the support inbox for new tickets, provide first contact resolution or triage accordingly
Build excellent customer relationships
Lead bi-weekly calls with our Enterprise support customers to review their outstanding tickets
Contribute to continuous improvement across support services
Record up-to-date and accurate information on our case management system, communicate updates and work with the support teams to resolve customer tickets within agreed SLA’s

Fulltime

New

Application Support Engineer

We are seeking a highly motivated and skilled Application Support Engineer to jo...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong proficiency in Unix/Linux operating systems, including command-line interface, scripting (Shell, Python), and system administration
Experience with common application web servers such as Apache, Nginx, Tomcat, or IIS
Hands-on experience with job scheduling tools, particularly Autosys
Proficient in using application performance monitoring (APM) tools like AppDynamics and log management and analysis tools like Splunk
Excellent problem-solving and debugging skills, with the ability to analyze complex technical issues
Basic understanding of networking concepts (TCP/IP, DNS, HTTP/S)
Familiarity with relational databases (e.g., Oracle, SQL Server, MySQL) and ability to write basic SQL queries
Bachelor's degree in Computer Science, Information Technology, or a related field
5+ years of experience in an application support or similar technical role
Strong communication and interpersonal skills, with the ability to articulate technical issues to both technical and non-technical stakeholders

Job Responsibility

Provide timely and effective technical support for production applications, including incident management, problem resolution, and root cause analysis
Monitor application health and performance using tools such as AppDynamics and Splunk, identifying and proactively addressing potential issues
Manage and maintain application web servers (e.g., Apache, Nginx, IIS, Tomcat), ensuring optimal configuration and performance
Automate and schedule batch jobs and workflows using job scheduling tools, specifically Autosys
Perform system administration tasks on Unix/Linux platforms, including scripting, file system management, and user administration
Collaborate with development teams to implement application enhancements, bug fixes, and system upgrades
Participate in on-call rotation to provide 24/7 support for critical applications
Maintain comprehensive documentation for application configurations, support procedures, and troubleshooting guides
Identify opportunities for process improvement and automation to enhance operational efficiency

Fulltime

New

Application Support Engineer

At Booker, we're always looking for ways to make life easier for our customers a...

Location

United Kingdom , Eccles

Salary:

Not provided

Booker Group

Expiration Date

July 17, 2026

Requirements

Experience supporting applications or business systems within an operational environment
Experience managing incidents, service requests or support queues
Strong troubleshooting, analytical and problem-solving skills
The ability to prioritise tasks and manage competing priorities effectively
Excellent attention to detail and a commitment to accurate record keeping
Strong written and verbal communication skills
The ability to build positive working relationships with colleagues, stakeholders and suppliers
Confidence working both independently and collaboratively within a team
A flexible and adaptable approach to changing business needs and priorities
A passion for learning, continuous improvement and personal development

Job Responsibility

Support the day-to-day operation of business-critical applications and services
Manage incidents, service requests and support activities through to successful resolution
Investigate and troubleshoot application issues, collaborating with internal teams and third-party suppliers when needed
Keep users and stakeholders informed throughout the lifecycle of support activities
Support testing, data preparation and user readiness activities for business change initiatives
Create and maintain accurate operational documentation, reporting and management information
Contribute to the delivery of application enhancements, projects and technology roadmap initiatives
Identify opportunities to improve application performance, utilisation and colleague experience
Follow established governance, security, change management and support processes
Build positive and effective working relationships across technology teams, suppliers and business functions

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Fulltime

New

Application Support Engineer

Join us as an Application Support Engineer at Barclays, where you will play a ke...

Location

United Kingdom , Knutsford

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

The ability to write and decode simple to moderate SQL queries
The ability to navigate, write and execute basic to moderate Unix commands and Shell scripting
Experience in using ITRS/APPD/Observe

Job Responsibility

Ensuring the stability, availability, and performance of critical payments applications
Monitoring and supporting business-critical applications
Investigating, and resolving production incidents in line with ITIL processes
Working with engineering teams to improve application reliability, performance, and operational resilience
Leveraging monitoring and observability tools to proactively identify issues and minimise service disruption

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Application Support Engineer

We are seeking an Application Support Engineer to support the rollout and ongoin...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in application support, technical support, or platform support
Experience troubleshooting SaaS platforms or enterprise applications
Familiarity with ticketing tools such as ServiceNow, Jira, Zendesk, or similar
Strong analytical and problem-solving skills with attention to detail
Ability to clearly communicate technical concepts to non-technical users
Strong organizational skills with the ability to manage multiple issues simultaneously
Comfortable working in a fast-paced, evolving environment

Job Responsibility

Provide hands-on application support, including onboarding, configuration, and troubleshooting
Serve as a primary point of contact for user questions, issues, and platform guidance
Investigate and resolve technical issues, escalating complex problems to engineering as needed
Partner with product and engineering teams to support platform rollouts and enhancements
Assist with validating configurations, workflows, and integrations within the platform
Document support processes, issue resolutions, and knowledge base content
Monitor trends in support requests and identify opportunities for process or platform improvements
Support user adoption through guidance, training, and best practice recommendations
Collaborate with cross-functional teams to ensure a consistent and high-quality support experience

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Application Support Engineer

As an Application Support Engineer, you will act as software detectives, providi...

Location

India , Bengaluru

Salary:

Not provided

Vue

Expiration Date

Until further notice

Requirements

Proficiency in Vue.js
Minimum 5 year(s) of experience is required
15 years full time education
Strong understanding of web application architecture and design principles
Experience with debugging and troubleshooting complex software issues
Familiarity with version control systems such as Git
Ability to work collaboratively in a team-oriented environment

Job Responsibility

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems
Collaborate and manage the team to perform
Responsible for team decisions
Engage with multiple teams and contribute on key decisions
Provide solutions to problems for their immediate team and across multiple teams
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues

Fulltime

Application Support Engineer

We are looking for an Application Support Engineer to join a collaborative healt...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience with Mirth Connect or another interface engine such as Cloverleaf, Rhapsody, or a similar platform
Background supporting healthcare integrations, including work with HL7, APIs, or related interoperability standards
Demonstrated ability to troubleshoot live interfaces and resolve production support issues efficiently
Proven success managing multiple assignments in a fast-paced environment with shifting priorities
Strong communication skills with the ability to work effectively with clients, vendors, and cross-functional internal teams

Job Responsibility

Design, configure, and maintain healthcare interfaces using Mirth Connect or comparable integration platforms to support clinical and financial system connectivity
Investigate interface failures, data flow issues, and messaging problems in production, then implement timely resolutions to restore system performance
Oversee several smaller initiatives at the same time while contributing to broader integration efforts as business needs require
Partner with internal departments, third-party vendors, and business stakeholders to collect requirements, clarify expectations, and deliver effective integration solutions
Take ownership of support tasks and project work that helps ease team backlog and enables senior engineers to focus on complex initiatives
Provide support for Azure-based integration components, including services such as functions, queues, and storage resources
Recommend and implement practical automation opportunities that reduce repetitive troubleshooting and manual support activities
Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed
Create and maintain organized technical documentation and provide clear updates on progress, risks, and issue resolution to stakeholders

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Select Country

Application Support Engineer

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Application Support Engineer

Application Support Engineer

Application Support Engineer

Application Support Engineer

Application Support Engineer

Application Support Engineer

Application Support Engineer

Application Support Engineer

Application Support Engineer

Our AI answers in your language