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Robert Half Logo Robert Half · IT - Software Development

Application Support Engineer

United States, Brigham City · Job Posted May 11, 2026
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Job Description

We are looking for an Application Support Engineer to provide hands-on support for business-critical systems at our production facility in Brigham City, Utah. This role partners closely with operations and technical teams to strengthen system performance, improve day-to-day workflows, and address application issues that affect manufacturing activities. The ideal candidate brings strong problem-solving ability, clear communication skills, and practical experience supporting Dynamics 365 in a fast-paced industrial environment.

Job Responsibility

  • Provide on-site support for Dynamics 365 applications, troubleshooting issues and maintaining reliable system performance for operational users
  • Act as the local resource for core business processes within D365, including production, quality, asset management, planning, shipping, receiving, and inventory activities
  • Partner with plant teams to evaluate current workflows and identify practical ways to improve efficiency, accuracy, and productivity
  • Translate operational needs into clear recommendations by working between end users and technical teams to support effective solutions
  • Review manufacturing and scheduling processes to suggest improvements in resource usage, production flow, and overall output
  • Monitor application-related challenges, investigate root causes, and help implement corrective actions that support stable operations
  • Promote safe work practices and consistently follow site safety standards, procedures, and housekeeping expectations
  • Travel to other company locations when needed to assist with application support and operational alignment

Requirements

  • Bachelor’s degree in information systems, engineering, business administration, or a related field
  • equivalent experience may also be considered
  • At least 2 years of experience in a production or manufacturing environment
  • Experience supporting Microsoft Dynamics 365 Finance & Operations in a business or application support capacity
  • Strong technical support skills with the ability to diagnose issues and communicate solutions clearly to non-technical users
  • Demonstrated ability to analyze business processes and recommend effective system or workflow improvements
  • Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment
  • Excellent communication and collaboration skills, with a proactive and team-oriented approach

Nice to have

Manufacturing or steel industry experience is preferred

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
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