Application Support Engineer, Sopra Steria

Application Support Engineer

Sopra Steria

Location:
Belgium, Turnhout

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As an application support engineer, you are responsible for resolving application and system problems that arise. You respond quickly when technical problems occur abruptly and need to be resolved immediately. In doing so, you will combine your business skills and technical IT knowledge. Additionally, you’ll join the Business Line DPS (Digital Platform Services). DPS operates in the industrial, life sciences, public and finance sectors and is focused on core IT, ensuring the continuity of processes and optimizing customers' IT strategies.

Job Responsibility:

Deliver onsite IT support for production and lab systems
Troubleshoot hardware and network issues
Support and implement label printers and analytical devices together with external vendors
Provide 2nd and 3rd line application and end-user support
Work according to GxP guidelines and ITIL principles
Contribute to building and maintaining a knowledge base to ensure knowledge sharing and long-term supportability
Play a proactive role in optimizing processes and ensuring compliance

Requirements:

You have a degree in IT
You have 2 - 3 years of experience in IT Support / Application Support
You have broad (all-round) IT skills and you learn new applications quickly
You are able to explain complex ideas to people with limited technical knowledge
You are familiar with GxP and ITIL Frameworks
You have a good knowledge of computing systems within an organization
You have strong analytical skills and learn quickly
You have a passion for customer experience
You can work independently as well as in a team
Experience with custom-made applications is a plus
Dutch and English are required

Nice to have:

Experience with custom made applications

What we offer:

A company car or mobility budget
Laptop, phone & phone subscription
A competitive salary and indefinite contract
Insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy to support your career development

Additional Information:

Job Posted:
October 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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