Application Support and Maintenance - Healthcare Provider Job at NTT DATA (Bangalore)

New

Application Support And Maintenance - Healthcare Provider

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3–6 years of experience in Oracle, PL/SQL, and ODI development
Strong hands-on experience in writing complex SQL queries and performance tuning
Good understanding of Oracle database concepts, procedures, triggers, and functions
Experience in ETL development using ODI (Oracle Data Integrator)
Secondary experience or exposure to Informatica ETL tools is preferred
Knowledge of Provider domain (healthcare/insurance or relevant business domain)
Experience in data extraction, transformation, and loading (ETL) processes
Strong analytical and problem-solving skills with data analysis capability
Good communication, teamwork, and stakeholder interaction skills
Ability to work in agile environments and deliver high-quality solutions on time

New

Application Support And Maintenance - Healthcare Provider

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

6–9 years of experience in Teradata, Python, and Julia
Strong experience in data engineering and data analytics
Good knowledge of Provider domain
Experience working with Teradata databases
Strong Python skills for data processing and automation
Experience using Julia for analytics and modeling
Knowledge of building and maintaining ETL pipelines
Good problem-solving and analytical skills
Good communication and teamwork skills
Ability to work in Agile project environments.

Fulltime

New

Application Support and Maintenance - Healthcare Provider

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Skills supporting PACS administration, including DICOM routing, modality worklists, image lifecycle management, and multi‑site imaging workflows

Job Responsibility

Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Application Support And Maintenance - Healthcare Provider

Embrace the opportunity to become an Application Support and Maintenance Enginee...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Understanding of provider credentialing, privileging, and reappointment workflows

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

Application Support and Maintenance - Healthcare Provider

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Understanding of nursing workflows, bedside documentation, care protocols

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

Application Support And Maintenance - Healthcare Provider

Embrace the role of an Application Support and Maintenance Specialist – Healthca...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Understanding of perioperative workflows from pre‑op to PACU, including preference cards & case documentation
Ability to support sterile processing workflows: tray assembly, tracking, sterilization life cycle
Skills maintaining robotic & navigation systems (daVinci, navigation towers, cameras)
Knowledge of imaging/PACS connectivity for intra‑operative video & still capture
Familiarity with implant & tissue tracking regulations (AATB, FDA, Joint Commission)
Expertise in OR data analytics (turnover, case duration, utilization)
Experience working with Surgical Services systems like CensiTrac, iPlan, MEDSURG and other similar applications

Job Responsibility

Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

Application Support and Maintenance - Healthcare Provider

We are currently seeking a Application Support and Maintenance - Healthcare Prov...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong ETL, HL7, FHIR, API integration experience across systems
Experience designing and maintaining dashboards, scorecards, KPIs
Database and SQL proficiency
data modeling and transformation
Workflow automation (job scheduling, batch processing)
Skills troubleshooting interface queues, delayed messages, and monitoring tools
Experience supporting SFTP, certificates, security policies
Experience working with Data Analytics and Middleware systems like erwin, BusinessObjects, Enterprise Data Warehouse and other similar applications
Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

Application Support And Maintenance - Healthcare Provider

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Understanding of acute care clinical workflows (admissions, vitals, documentation)

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

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Application Support and Maintenance - Healthcare Provider

Application Support And Maintenance - Healthcare Provider

Application Support And Maintenance - Healthcare Provider

Application Support and Maintenance - Healthcare Provider

Application Support And Maintenance - Healthcare Provider

Application Support and Maintenance - Healthcare Provider

Application Support And Maintenance - Healthcare Provider

Application Support and Maintenance - Healthcare Provider

Application Support And Maintenance - Healthcare Provider

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