CrawlJobs Logo
NTT DATA Logo NTT DATA · IT - Software Development

Application Support And Maintenance - Healthcare Provider

India, Bangalore Employment contract · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Embrace the opportunity to become an Application Support and Maintenance Engineer – Healthcare Provider. Leverage your expertise in hospital workflows, incident management, and healthcare application support to ensure seamless operations. Collaborate with stakeholders, maintain compliance, and drive operational excellence in a dynamic healthcare environment. Shape the future of patient care technology with us.

Job Responsibility

  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Requirements

  • Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
  • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Understanding of provider credentialing, privileging, and reappointment workflows
  • Ability to manage provider directories, profile synchronization, and data accuracy
  • Experience supporting CME, evaluations, duty hours, residency compliance
  • Integration skills for provider-facing systems with EMRs, PACS, HRIS
  • Security management for high‑sensitivity provider data
  • Knowledge of physician performance analytics & reporting
  • Experience working with Physician Services systems like CVO, MedSolutions,Physician Profile Reporter and other similar applications
NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Application Support And Maintenance - Healthcare Provider

8 matching positions

New

Application Support and Maintenance - Healthcare Provider

Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Understanding of nursing workflows, bedside documentation, care protocols
Job Responsibility
Job Responsibility
  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Fulltime
Read More
Arrow Right
New

Application Support and Maintenance - Healthcare Provider

We are currently seeking a Application Support and Maintenance - Healthcare Prov...
Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong ETL, HL7, FHIR, API integration experience across systems
  • Experience designing and maintaining dashboards, scorecards, KPIs
  • Database and SQL proficiency
  • data modeling and transformation
  • Workflow automation (job scheduling, batch processing)
  • Skills troubleshooting interface queues, delayed messages, and monitoring tools
  • Experience supporting SFTP, certificates, security policies
  • Experience working with Data Analytics and Middleware systems like erwin, BusinessObjects, Enterprise Data Warehouse and other similar applications
  • Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
  • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
Job Responsibility
Job Responsibility
  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Fulltime
Read More
Arrow Right
New

Application Support And Maintenance - Healthcare Provider

Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
  • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Understanding of acute care clinical workflows (admissions, vitals, documentation)
Job Responsibility
Job Responsibility
  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Fulltime
Read More
Arrow Right
New

Application Support and Maintenance - Healthcare Provider

We are currently seeking a Application Support and Maintenance - Healthcare Prov...
Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
  • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Skills supporting clinical communication, device integration, vital signs flowsheets
Job Responsibility
Job Responsibility
  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Fulltime
Read More
Arrow Right
New

Application Support and Maintenance for a US Based Healthcare Provider

Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
  • Understanding of ED workflows, triage, tracking boards, rapid provider documentation
  • Knowledge of EMS inbound communication, CAD/dispatch data flows
  • Ability to support real‑time event notifications and ADT‑based alerting
  • Skills integrating ED systems with lab, radiology, pharmacy
  • Troubleshooting ED kiosks, check‑in tools, wait‑time dashboards
  • Ensuring uptime, speed, and reliability in fast‑paced ED environments
  • Experience working with Emergency Medicine systems like CAREPoint 2, emsCharts, TraumaSoft and other similar applications
Job Responsibility
Job Responsibility
  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Read More
Arrow Right

Application Support and Maintenance For A US Based Healthcare Provider

Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
  • Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
  • Knowledge of ICU monitoring systems, alarms, waveforms, device integrations
Job Responsibility
Job Responsibility
  • Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
  • perform root cause analysis for recurring issues
  • Proactively monitor application health, interfaces, and batch jobs
  • perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
  • Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
  • Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
  • Maintain knowledge articles, runbooks, and audit documentation
  • ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Read More
Arrow Right

Intermediate Application Support Specialist

We are seeking a highly motivated and customer-focused Intermediate Application ...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
August 02, 2026
Flip Icon
Requirements
Requirements
  • Salesforce Ecosystem Acumen: Strong hands-on experience supporting Salesforce-based applications, with a solid understanding of standard objects, workflows, flows, profiles, permissions, and dashboards.
  • SaaS Ticket Lifecycle: Proven experience providing end-user support in a cloud-hosted SaaS environment using enterprise incident management systems (e.g., ServiceNow, Jira, Salesforce Service Cloud).
  • Data Integration & Flows: Foundational understanding of integrated data streams, synchronization issues, and dependency management across distributed systems.
  • QA & Testing Capabilities: Functional experience writing or executing test scripts, tracking codebase defects, and validating fixes during release support windows.
  • Customer Service Focus: A strong customer-first mindset with proven patience, strong listening skills, and the ability to manage high-pressure situations and user expectations.
  • Problem Solving: Strong critical thinking skills to perform error tracing, analyze underlying patterns across recurring incidents, and suggest structural improvements.
  • Communication Depth: Clear, structured written and verbal communication skills, with a polished ability to explain complex technical configurations simply to non-technical users.
  • Regulated Domain Awareness: Familiarity working within large structured frameworks or healthcare-adjacent systems (such as EMRs, clinical assessment tools, or long-term care systems) alongside standard privacy principles is highly valued.
  • Certifications: Active professional credentials, such as a Salesforce Certified Administrator designation, are considered a strong asset but are not mandatory.
Job Responsibility
Job Responsibility
  • Application Troubleshooting: Deliver high-tier technical support and root-cause analysis to triage and resolve application data, record validation, and configuration issues within Salesforce environments
  • Incident & Queue Management: Manage corporate ticket queues, prioritize incoming incidents based on business impact or urgency, and maintain strict adherence to service level agreements (SLAs)
  • Technical Documentation: Author and maintain technical support documentation, operational deployment guides, known error databases, and searchable knowledge-base entries
  • Cross-Functional Liaison: Act as a central point of contact between end users and specialized technical streams—such as Database Administrators, Network Engineers, and Security Specialists—to coordinate issue resolutions
  • System Maintenance & Releases: Support platform upgrade schedules, change management processes, release cycles, and post-deployment validation activities
  • Reporting & Analytics: Design, configure, and manage standard reports and visual dashboards to deliver actionable data insights to various business units
  • Quality Assurance Support: Participate in operational quality assurance reviews, executing functional or regression test cases, and supporting User Acceptance Testing (UAT) tracking
  • User Enablement & Training: Develop and deliver customized technical training, user-friendly how-to guides, and release notes to business users
  • Operational Compliance: Ensure all solution support activities comply with corporate digital accessibility guidelines and data protection policies
What we offer
What we offer
  • Diverse Tech Exposure: Deepen your technical knowledge within the Salesforce ecosystem, cloud-based SaaS integrations, and modern incident management platforms
  • Professional Growth: Capitalize on an environment that values cross-functional exposure to Quality Assurance, release validation, and deployment tracking
  • Long-Term Continuity: Secure a stable 15-month foundational contract offering strong career predictability and extension avenues
  • Structured Environment: Gain experience supporting critical systems while operating within defined compliance, accessibility, and operational excellence standards
  • Fulltime
Read More
Arrow Right

Assistant Manager, Operations and Maintenance

The Assistant Manager for Operations & Maintenance supports the leadership, supe...
Location
Location
United States , Lexington
Salary
Salary:
127100.00 - 171600.00 USD / Year
csetalent.com Logo
Connexion Systems & Engineering, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Facilities Management, Construction Management, Engineering, or a related field with five (5) or more years of relevant experience
  • Experience supporting facilities operations within complex institutional, industrial, research, healthcare, higher education, or government environments preferred
  • Working knowledge of applicable regulatory requirements including ADA compliance and commercial building codes
  • Demonstrated ability to plan, organize, and coordinate complex facilities operations
  • Experience with facilities management and building automation systems such as SAP CMMS, Automated Logic, Continuum, or similar platforms
  • Experience supervising union personnel preferred
  • Strong planning, organizational, financial awareness, and leadership skills
  • Ability to lead diverse operational teams and resolve complex operational challenges effectively
  • Strong written and verbal communication skills with the ability to collaborate across multiple organizational levels
Job Responsibility
Job Responsibility
  • Support the Operations & Maintenance Manager in directing daily maintenance and infrastructure operations
  • Assist in supervising first-line supervisors and union trades personnel supporting continuous operations
  • Coordinate maintenance, repair, and operational activities across electrical, HVAC, plumbing, custodial, grounds, utilities, and small construction services
  • Oversee contractor performance and service agreements including custodial services, landscaping, waste and recycling removal, snow removal, parking areas, and roadway maintenance
  • Collaborate with internal departments, engineering teams, and external contractors to coordinate facility work activities and minimize operational impacts
  • Support union labor relations activities including contract administration and workforce coordination
  • Provide input on supervisory and union personnel performance evaluations, training, and workforce development initiatives
  • Assist in planning work priorities, scheduling, staffing, and operational resource allocation
  • Support budget management through monitoring labor utilization, contractor services, and operational expenditures
  • Promote compliance with applicable federal, state, and local regulations as well as organizational policies and safety standards
What we offer
What we offer
  • pension plan
  • 401(k)
  • generous paid time off and holidays
  • top medical insurance
  • Fulltime
Read More
Arrow Right