Application Support and Maintenance - Healthcare Provider Job at NTT DATA (Noida)

New

Application Support And Maintenance - Healthcare Provider

Embrace the opportunity to become an Application Support and Maintenance Enginee...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Understanding of provider credentialing, privileging, and reappointment workflows

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

New

Application Support and Maintenance - Healthcare Provider

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Understanding of nursing workflows, bedside documentation, care protocols

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

New

Application Support And Maintenance - Healthcare Provider

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Understanding of acute care clinical workflows (admissions, vitals, documentation)

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

New

Application Support and Maintenance - Healthcare Provider

We are currently seeking a Application Support and Maintenance - Healthcare Prov...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Skills supporting clinical communication, device integration, vital signs flowsheets

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

New

Application Support and Maintenance for a US Based Healthcare Provider

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Understanding of ED workflows, triage, tracking boards, rapid provider documentation
Knowledge of EMS inbound communication, CAD/dispatch data flows
Ability to support real‑time event notifications and ADT‑based alerting
Skills integrating ED systems with lab, radiology, pharmacy
Troubleshooting ED kiosks, check‑in tools, wait‑time dashboards
Ensuring uptime, speed, and reliability in fast‑paced ED environments
Experience working with Emergency Medicine systems like CAREPoint 2, emsCharts, TraumaSoft and other similar applications

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Application Support and Maintenance For A US Based Healthcare Provider

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Knowledge of ICU monitoring systems, alarms, waveforms, device integrations

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Intermediate Application Support Specialist

We are seeking a highly motivated and customer-focused Intermediate Application ...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

August 02, 2026

Requirements

Salesforce Ecosystem Acumen: Strong hands-on experience supporting Salesforce-based applications, with a solid understanding of standard objects, workflows, flows, profiles, permissions, and dashboards.
SaaS Ticket Lifecycle: Proven experience providing end-user support in a cloud-hosted SaaS environment using enterprise incident management systems (e.g., ServiceNow, Jira, Salesforce Service Cloud).
Data Integration & Flows: Foundational understanding of integrated data streams, synchronization issues, and dependency management across distributed systems.
QA & Testing Capabilities: Functional experience writing or executing test scripts, tracking codebase defects, and validating fixes during release support windows.
Customer Service Focus: A strong customer-first mindset with proven patience, strong listening skills, and the ability to manage high-pressure situations and user expectations.
Problem Solving: Strong critical thinking skills to perform error tracing, analyze underlying patterns across recurring incidents, and suggest structural improvements.
Communication Depth: Clear, structured written and verbal communication skills, with a polished ability to explain complex technical configurations simply to non-technical users.
Regulated Domain Awareness: Familiarity working within large structured frameworks or healthcare-adjacent systems (such as EMRs, clinical assessment tools, or long-term care systems) alongside standard privacy principles is highly valued.
Certifications: Active professional credentials, such as a Salesforce Certified Administrator designation, are considered a strong asset but are not mandatory.

Job Responsibility

Application Troubleshooting: Deliver high-tier technical support and root-cause analysis to triage and resolve application data, record validation, and configuration issues within Salesforce environments
Incident & Queue Management: Manage corporate ticket queues, prioritize incoming incidents based on business impact or urgency, and maintain strict adherence to service level agreements (SLAs)
Technical Documentation: Author and maintain technical support documentation, operational deployment guides, known error databases, and searchable knowledge-base entries
Cross-Functional Liaison: Act as a central point of contact between end users and specialized technical streams—such as Database Administrators, Network Engineers, and Security Specialists—to coordinate issue resolutions
System Maintenance & Releases: Support platform upgrade schedules, change management processes, release cycles, and post-deployment validation activities
Reporting & Analytics: Design, configure, and manage standard reports and visual dashboards to deliver actionable data insights to various business units
Quality Assurance Support: Participate in operational quality assurance reviews, executing functional or regression test cases, and supporting User Acceptance Testing (UAT) tracking
User Enablement & Training: Develop and deliver customized technical training, user-friendly how-to guides, and release notes to business users
Operational Compliance: Ensure all solution support activities comply with corporate digital accessibility guidelines and data protection policies

What we offer

Diverse Tech Exposure: Deepen your technical knowledge within the Salesforce ecosystem, cloud-based SaaS integrations, and modern incident management platforms
Professional Growth: Capitalize on an environment that values cross-functional exposure to Quality Assurance, release validation, and deployment tracking
Long-Term Continuity: Secure a stable 15-month foundational contract offering strong career predictability and extension avenues
Structured Environment: Gain experience supporting critical systems while operating within defined compliance, accessibility, and operational excellence standards

Fulltime

Assistant Manager, Operations and Maintenance

The Assistant Manager for Operations & Maintenance supports the leadership, supe...

Location

United States , Lexington

Salary:

127100.00 - 171600.00 USD / Year

Connexion Systems & Engineering, Inc

Expiration Date

Until further notice

Requirements

Bachelor's degree in Facilities Management, Construction Management, Engineering, or a related field with five (5) or more years of relevant experience
Experience supporting facilities operations within complex institutional, industrial, research, healthcare, higher education, or government environments preferred
Working knowledge of applicable regulatory requirements including ADA compliance and commercial building codes
Demonstrated ability to plan, organize, and coordinate complex facilities operations
Experience with facilities management and building automation systems such as SAP CMMS, Automated Logic, Continuum, or similar platforms
Experience supervising union personnel preferred
Strong planning, organizational, financial awareness, and leadership skills
Ability to lead diverse operational teams and resolve complex operational challenges effectively
Strong written and verbal communication skills with the ability to collaborate across multiple organizational levels

Job Responsibility

Support the Operations & Maintenance Manager in directing daily maintenance and infrastructure operations
Assist in supervising first-line supervisors and union trades personnel supporting continuous operations
Coordinate maintenance, repair, and operational activities across electrical, HVAC, plumbing, custodial, grounds, utilities, and small construction services
Oversee contractor performance and service agreements including custodial services, landscaping, waste and recycling removal, snow removal, parking areas, and roadway maintenance
Collaborate with internal departments, engineering teams, and external contractors to coordinate facility work activities and minimize operational impacts
Support union labor relations activities including contract administration and workforce coordination
Provide input on supervisory and union personnel performance evaluations, training, and workforce development initiatives
Assist in planning work priorities, scheduling, staffing, and operational resource allocation
Support budget management through monitoring labor utilization, contractor services, and operational expenditures
Promote compliance with applicable federal, state, and local regulations as well as organizational policies and safety standards

What we offer

pension plan
401(k)
generous paid time off and holidays
top medical insurance

Fulltime

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Application Support and Maintenance - Healthcare Provider

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Application Support and Maintenance - Healthcare Provider

Application Support And Maintenance - Healthcare Provider

Application Support and Maintenance - Healthcare Provider

Application Support And Maintenance - Healthcare Provider

Application Support and Maintenance - Healthcare Provider

Application Support and Maintenance for a US Based Healthcare Provider

Application Support and Maintenance For A US Based Healthcare Provider

Intermediate Application Support Specialist

Assistant Manager, Operations and Maintenance

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