Application Support Analyst Job at Robert Half (Cincinnati)

Application Support Analyst

Robert Half

Location:
United States , Cincinnati

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a motivated Application Support Analyst to join our growing team. In this role, you will act as a system and cloud administrator supporting a diverse portfolio of enterprise applications for multiple clients across various industries. You’ll work closely with senior analysts and technical leads to ensure the stability, performance, and reliability of mission‑critical systems. This is an excellent opportunity for someone early in their IT career who is eager to learn, grow, and gain hands‑on experience with leading enterprise technologies.

Job Responsibility:

Monitor application and system performance across client environments to ensure uptime and reliability
Perform routine system administration tasks in platforms such as SAP, Microsoft Azure, Linux, and Oracle
Assist with configuration, deployment, and maintenance of enterprise applications
Manage incoming support tickets, ensuring timely triage, investigation, and resolution
Document issues, troubleshooting steps, and resolutions in accordance with internal processes
Escalate complex issues to senior team members or vendor support when necessary
Diagnose technical issues related to application functionality, integrations, infrastructure, and user access
Collaborate with cross‑functional teams to identify root causes and implement long‑term solutions
Support patching, updates, and system enhancements to maintain optimal performance
Communicate clearly and professionally with clients regarding issue status, resolutions, and system updates
Contribute to a positive client experience by delivering reliable, proactive support
Participate in on‑call rotations as needed

Requirements:

Foundational knowledge of enterprise systems such as SAP, Azure, Linux, or Oracle (coursework or internship experience acceptable)
Basic understanding of cloud concepts, system administration, and application architecture
Strong analytical and problem‑solving skills
Ability to manage multiple tasks in a fast‑paced environment
Excellent written and verbal communication skills
Eagerness to learn new technologies and grow within the role

Nice to have:

Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk)
Exposure to scripting or automation tools (PowerShell, Bash, Python)
Familiarity with ITIL concepts or service management best practices
Internship or hands‑on experience in an IT support or operations environment

What we offer:

medical
vision
dental
life and disability insurance
company 401(k) plan

Additional Information:

Job Posted:
February 13, 2026

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