CrawlJobs Logo
AvePoint Logo AvePoint · IT - Administration

Application Support Analyst

Singapore, Singapore · Job Posted April 11, 2026
Apply Position
Job Link Share

Job Description

About AvePoint: AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

Job Responsibility

  • Support and troubleshoot issues with the platforms
  • Support existing solutions on the platforms
  • Track and monitor updates to the platforms and implement necessary updates and changes
  • Implement, maintain, and continuously review governance and security controls to ensure platform compliance

Requirements

  • Possess a degree in Computer Science, STEM, or related field
  • At least 3 years of hands-on experience in supporting enterprise applications
  • Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript
  • Experience in database and SQL, such as MSSQL, TSQL, Stored Procedure, Function, and Triggers
  • Experience in supporting infrastructure, such as AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M, and PingID
  • Experience in tools, such as Visual Studio, Gitlab or GitHub, JIRA, and Confluence
  • Good written and verbal communication skills
  • Agile, fast learner and able to adapt to changes

Nice to have

  • Experience in any of the following domains: Finance
  • Experience in any of the following domains: Corporate Infrastructure Services
AvePoint - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Application Support Analyst

8 matching positions

Practice Support Analyst - Application Support

In this role, you will provide technical assistance to the Aledade App users (in...
Location
Location
United States , Remote; Seattle; Phoenix; Albuquerque
Salary
Salary:
Not provided
aledade.com Logo
Aledade, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of two year’s experience in troubleshooting Application issues in healthcare settings
  • Demonstrate basic competency in HL7 SIU and/or ADT, HIPAA X12 837, and CCDA (understand what they are used for and transmission method)
  • Demonstrate ability in navigating AWS S3 folders
  • Demonstrate basic analytical thinking, problem solving, and customer service skills (professional verbal and written communication skills (clear and concise), active listening, patience, positive language usage, handle complaints professionally, empathy)
  • Demonstrate characteristics of a team player
  • Demonstrate ability to accept constructive feedback and adapt to a change that lead to positive self-improvements
  • Associate Degree
Job Responsibility
Job Responsibility
  • Assist users via chat to solve technical problems with predefined steps
  • Triage incomplete tickets
  • Perform troubleshooting technical issues received via tickets with predefined steps as set forth for the analyst support group, such as App Access, Practice Location, Providers, Users, Patient Merges, Telehealth, etc
  • Execute sub-tasks of projects that are a part of the Practice Success workstream while receiving supervision from a senior member of the team
What we offer
What we offer
  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options
  • Fulltime
Read More
Arrow Right

Applications Support Senior Analyst

The Applications Support Senior Analyst is responsible for maintaining applicati...
Location
Location
Bahrain , Manama
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Unix
  • Shell scripting
  • SQL/Oracle
  • Mongo DB queries
  • ECS/Openshift /AWS
  • KAFKA/MQ/SFTP /NDM
  • Tools – App D, SPLUNK, KIBANA
  • Monitoring – ITRS setup, Grafana
  • Autosys, on job
  • Good communication skills & team-player
Job Responsibility
Job Responsibility
  • Maintains application systems that have completed the development stage and are running in the daily operations of the firm
  • Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
  • Start of day checks, continuous monitoring, and regional handover
  • Perform same day risk reconciliations
  • Develop and maintain technical support documentation
  • Identifies ways to maximize the potential of the applications used
  • Assess risk and impact of production issues and escalate to business and technology management in a timely manner
  • Ensures that storage and archiving procedures are in place and functioning correctly
  • Formulates and defines scope and objectives for complex application enhancements and problem resolution
  • Reviews and develops application contingency planning to ensure availability to users
What we offer
What we offer
  • Career growth opportunities
  • Equal opportunity employment
  • Accessibility accommodations
  • Fulltime
Read More
Arrow Right

Applications Support Analyst

We require a Technical Support Analyst with at least 3 years working in a busy h...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
charter-bridge.com.au Logo
Charter Bridge Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical Support Analyst with at least 3 years working in a busy helpdesk/support environment supporting applications within a large commercial environment
  • technical support experience will include Windows, MS SQL, Unix, Linux and Sharepoint
Job Responsibility
Job Responsibility
  • great deal of over the phone technical support
  • Fulltime
Read More
Arrow Right

Infor AS Application Support Analyst

We are seeking an experienced and detail-oriented Infor AS Application Support A...
Location
Location
United States , Boston
Salary
Salary:
50.00 USD / Hour
realign-llc.com Logo
Realign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Overall IT Experience: 9-12+ Years
  • 5+ years of experience supporting Infor AS/Infor System21 ERP system
  • Strong understanding of core modules – Finance, Inventory, Procurement, and Manufacturing
  • Experience in user support, system troubleshooting, root cause analysis, and resolution
  • Basic understanding of RPG, CL programming, or IBM iSeries/AS400 environment
  • Knowledge of data extraction, report generation, and analysis
  • Excellent communication skills and ability to work closely with business stakeholders
Job Responsibility
Job Responsibility
  • Provide day-to-day functional and technical support for Infor AS ERP applications across Finance, Distribution, and Manufacturing modules
  • Troubleshoot and resolve issues related to system performance, data discrepancies, and user-reported errors
  • Support business users by analyzing incidents, providing solutions, or escalating to appropriate teams/vendors
  • Collaborate with internal teams to support integration with third-party applications and tools
  • Monitor and manage batch jobs, interface errors, and system logs
  • Assist in testing, patching, and deployment of updates and enhancements
  • Maintain documentation for system configurations, standard operating procedures, and issue resolution
  • Provide end-user training and guidance on system usage and best practices
Read More
Arrow Right

Applications Support Analyst

The Applications Support Analyst 2 is a developing professional role. Applies sp...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-6 years experience or interest about apps support procedures, concepts and of other technical areas
  • ITIL Foundation
  • Good hands-on on Unix and SQL
  • Batch Management and Monitoring tools
  • Be able to work under pressure
  • Analytical and troubleshooting skills
  • Knowledge in banking applications and server infrastructure
  • Good interpersonal and communication skills, great teammate
Job Responsibility
Job Responsibility
  • Having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments
  • Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
  • Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
  • documents requirements
  • Partners with appropriate development and production support areas
  • Participates in validation and testing activities
  • Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
  • Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
  • Exchanges ideas and information in a concise and logical manner
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
  • Fulltime
Read More
Arrow Right

Applications Support Analyst 2

The Applications Support Analyst 2 is a developing professional role. Applies sp...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-6 years experience or interest about apps support procedures, concepts and of other technical areas
  • ITIL Foundation
  • Good hands-on on Unix and SQL
  • Batch Management and Monitoring tools
  • Be able to work under pressure
  • Analytical and troubleshooting skills
  • Knowledge in banking applications and server infrastructure
  • Good interpersonal and communication skills, great teammate
Job Responsibility
Job Responsibility
  • Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
  • Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
  • documents requirements
  • Partners with appropriate development and production support areas
  • Participates in validation and testing activities
  • Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
  • Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
  • Has limited but direct impact on the business through quality of activities provided
  • impacts team and closely related teams
  • Exchanges ideas and information in a concise and logical manner
  • Fulltime
Read More
Arrow Right

Application Support Analyst

Join Sopra Steria as an Application Support Analyst in a dynamic environment, su...
Location
Location
Luxembourg , Leudelange
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master Degree in IT or relevant experience in a similar role (2-5 years)
  • Experience in a Production Support or Application Support role, ideally in a financial environment
  • Strong analytical mindset, with the ability to troubleshoot and document undocumented issues
  • Comfortable working under pressure in fast-paced, high-stakes environments
  • Excellent communication skills (written and verbal)
  • Team player with a service-oriented mindset
  • Fluent in French. English is a plus
Job Responsibility
Job Responsibility
  • Provide functional and technical support for front-office and private banking applications
  • Handle Level 2/2.5 incident analysis, including non-standard production issues
  • Liaise with development and infrastructure teams to coordinate issue resolution and deployments
  • Manage application releases and patching, including early morning production go-lives
  • Participate in a rotation-based shift (between 7:30 AM and 6:30 PM)
  • Be available for monthly Saturday patching (on rotation) and occasional weekend go-lives
  • Ensure documentation of recurring issues and knowledge sharing with the team
What we offer
What we offer
  • Access to our Sopra Steria training and personal development academy
  • A company car lease or mobility budget
  • A company laptop and mobile phone
  • Private health insurance coverage
  • Meal vouchers
  • Social security and pension plan
  • A competitive salary
  • 26 holiday days
  • Fulltime
Read More
Arrow Right

Application Support Analyst

My client is looking for a 2nd/3rd line service desk analyst to join their growi...
Location
Location
United Kingdom , London
Salary
Salary:
75000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • proven software support experience
  • hands-on experience with Azure Service Fabric
  • hands-on experience with Microsoft BizTalk
  • hands-on experience with Microsoft Dynamics 365 Finance & Operations
  • hands-on experience with Microsoft SQL Server
  • experience with PowerShell scripting language
Job Responsibility
Job Responsibility
  • providing 2nd and 3rd line support for applications in scope, following service management processes and service-level agreements (SLAs)
  • restoring services quickly with temporary or permanent solutions implementation, to meet customer satisfaction
  • performing a detailed root cause analysis to identify permanent solutions for incidents and problem tickets
  • automating repetitive tasks to enable the application support team to focus on value-added activities
  • creating monitoring and alerts using monitoring and observability tools to ensure the high availability of applications and underlying services
Read More
Arrow Right