Application Support Analyst Job at Robert Half (Saint Petersburg)

Application Support Analyst

Robert Half

Location:
United States , Saint Petersburg

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.

Job Responsibility:

Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals
Administer and support vendor‑provided application systems used across the organization
Perform operating system installation, configuration, updates, and issue resolution
Assist with job scheduling, documentation, and routine operational tasks for application software
Provide end‑user support, training, and guidance to ensure effective use of technology resources
Install and maintain digital display equipment as needed
Utilize scripting tools such as PowerShell to automate tasks and improve efficiency
Serve as a liaison between internal teams and external vendors to resolve technical issues
Maintain accurate records of work activities using established ticketing and change‑management processes
Support organizational needs during emergency situations as part of an emergency‑critical role

Requirements:

Bachelor’s degree or a high school diploma/GED with relevant professional experience
Valid driver’s license
Experience supporting computer hardware, software, and Microsoft environments
Experience providing end‑user support and training
Strong customer service, communication, and documentation skills
Basic understanding of networking concepts
Ability and willingness to learn new technologies and adapt to evolving requirements
Availability to support operations before, during, and after emergency events as required

Nice to have:

Extensive experience providing desktop support in a Microsoft Windows environment
Proficiency with PowerShell or other scripting languages
Basic knowledge of database administration concepts
Familiarity with Linux operating systems

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 13, 2026

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