Application Support Analyst Job at Robert Half (Buffalo)

Application Support Analyst

Implement IT digitalisation projects across various functional areas including b...

Location

United Kingdom , Methil

Salary:

45000.00 GBP / Year

Morson Talent

Expiration Date

Until further notice

Requirements

Experience with Siemens Team Centre and NX

Job Responsibility

Support the end users in the business with 1st line queries
Understanding of PLM engineering data flows into ERP and their purposes, ensuring accurate integration and lifecycle continuity across systems
Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems
Understanding of integrations across SAP and adjacent platforms (e.g., Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems—focusing on end-to-end data flow, quality, and lifecycle
Maintain broad understanding of Operations domains—production, maintenance, projects, and quality—and how they interact with supply chain and finance at a solution level (no module-level detail)
Support test for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy
Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams
Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance
Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply chain domains
Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction

Fulltime

Application Support Analyst

Join us as an Application Support Analyst at Barclays where you will spearhead t...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Incident management (Tier 2/3 support) and SLA-driven resolution
Strong SQL skills for data analysis and root cause identification
Operating systems (Linux/Unix and Windows Server)
Ticketing and service management tools (ServiceNow, Jira)

Job Responsibility

Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations
Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients
Develop the support model and service offering to improve the service to customers and stakeholders
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency
Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Application Support Analyst

10Pearls is seeking an Application Support Analyst to join the Application Suppo...

Location

Pakistan , Islamabad; Lahore; Karachi

Salary:

Not provided

10Pearls

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or a related field is preferred
3+ years of experience in Application Support or a similar role
Strong expertise in troubleshooting web applications and REST APIs
Hands-on experience with SQL queries and stored procedures
Good knowledge of Java and Spring technologies for API troubleshooting
Familiarity with JavaScript, HTML, CSS, and XML
Experience with MySQL and Oracle databases
Strong understanding of Unix and Perl scripting
Experience working with Jira or similar ticketing systems
Hands-on experience with monitoring tools and metrics reporting

Job Responsibility

Monitor support tickets and proactively manage potential SLA breaches
Troubleshoot and resolve production issues for web applications and APIs
Perform small-scale fixes, maintenance tasks, and testing efforts
Implement production changes and support deployment activities
Manage environments, configuration changes, and data fixes
Write automation and monitoring scripts for applications and services
Monitor applications for outages, incidents, and performance issues
Ensure SLA compliance for incident response and resolution timelines
Coordinate with internal teams and stakeholders for issue resolution
Maintain and update technical documentation and knowledge bases

Fulltime

Application Support Analyst

Embark on a transformative journey as an Application Support Analyst. At Barclay...

Location

United States , Whippany

Salary:

80000.00 - 120000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

The ability to quickly identify issues, analyze root causes, and implement effective solutions to keep applications running smoothly
An understanding of API technology stack, Java, React, Spring and Databases, like SQL, Oracle, Mongo, operating systems, and basic networking to diagnose and fix application-related issues
Clear communication with users, developers, and stakeholders to explain issues, provide updates, and ensure smooth collaboration

Job Responsibility

Keep critical banking applications running seamlessly and reliably
Resolve issues quickly and optimize system performance
Directly enhance customer experience and operational efficiency
Provision of technical support for the service management function to resolve more complex issues
Develop the support model and service offering to improve the service to customers and stakeholders
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues

What we offer

Medical
Dental
Vision coverage
401(k)
Life insurance
Other paid leave for qualifying circumstances
Incentive award
Competitive holiday allowance
Private medical care
Pension contribution

Fulltime

New

Application Support Analyst

The Apps Support Intmd Analyst is a developing professional role. Deals with mos...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years' experience in application support
Experience is supporting applications using ECS cluster, Kafka, Solace, API Microservices
Hands on experience in managing apps hosted on Cloud
Knowledge of active monitoring tools (Tivoli, Nagios, ITRS, Uptime, etc.)
Experience in managing cloud based application, micro services and cloud database storage technologies like ORRAS, MAAS, MSAAS etc.
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Previous experience or interest in standardization of procedures and practices
Basic Business knowledge/ understanding of financial markets and products
Knowledge/ experience of problem Management Tools

Job Responsibility

Provides technical and business support for users of Citi Applications
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Considers implications of the application of technology to the current environment
Analyzes applications to identify risks, vulnerabilities and security issues

Fulltime

Application Support Analyst

The Application Support Analyst is a key contributor to the provision of technic...

Location

Canada , Winnipeg

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

Post-secondary education with a focus on any combination of Computer Science, Management Information Systems (MIS), Business Analysis, Economics, Supply Chain, Logistics or demonstrated experience. Other formal education will be considered for relevance
Experience with workflow automation solutions (e.g. Power Automate/MS Flow, scheduled jobs)
Experience with data management applications (e.g. SQL, SSRS, PowerBI, Oracle, Excel, Access, etc.)
Excellent interpersonal skills and strong supportive team player
Technical and non-technical (user) troubleshooting skills with ability to diagnose and resolve problems efficiently and effectively
Ability to document standard operating procedures and best practice to support environment of continuous improvement
Reliable and highly motivated self-starter with the ability to work independently or as a part of a collaborative team
Flexibility to meet changing work needs and demands
Ability to learn new technical platforms quickly

Job Responsibility

Creation of data outputs
Data requests to support program changes and business improvement
Settings configuration and changes in our Transportation Management System and data tables
Ensuring customer requests details are logged, tracked, and resolved in the corporate ticketing system
Support alignment with other data-related roles (Analytics, Internal Audit)
Support of EDI – electronic data interchange (EDI, API) solutions

What we offer

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Fulltime

Application Support Analyst

Application Support Analyst: Hybrid working (3 days); Up to €500 per day; 6 Mont...

Location

Salary:

Not provided

twentyAI

Expiration Date

Until further notice

Requirements

Experience supporting enterprise applications in financial services or regulated environments
Strong SQL skills for troubleshooting and data analysis
Interest in automation and process improvement
Understanding of operational controls and support processes
Strong communication skills and ability to manage/escalate issues
Fluency in French and English
Comfortable providing support via phone, chat, and email
Self-motivated with strong teamwork and problem-solving abilities
Attention to detail in testing, reporting, and production follow-up

Job Responsibility

Monitoring production systems and coordinating incident management activities
Executing operational procedures during key business processing cycles
Collaborating with stakeholders, analysts, and engineering teams to keep platforms stable
Creating scripts and technical solutions for urgent operational issues
Supporting test environments and managing incident communications
Participating in a support rota, including occasional out-of-hours work
Assisting with post-release monitoring and ongoing operational improvements

Application Support Analyst

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5+ years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

Provides technical and business support for users of Citi Applcations
Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

Fulltime

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