Application Support Analyst, Citi

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Applications Support Analyst is responsible for maintaining and enhancing existing applications and operating environments, analyzing systems, making recommendations, partnering with development and production teams, and ensuring compliance. This role requires technical knowledge, analytical skills, and effective communication.

Job Responsibility:

Maintain, identify and define enhancements to existing applications and their operating environments
Make recommendations for improvements
Analyze existing system logic and make decisions on enhancements or fixes
Formulate and define scope and objectives for changes
Partner with appropriate development and production support areas
Participate in validation and testing activities
Assess the applicability of previous or similar experiences
Perform other duties and functions as assigned
Appropriately assess risk, ensuring compliance with laws, rules, and regulations

Requirements:

0-2 years experience or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Be able to work under pressure
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate

Additional Information:

Job Posted:
May 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Application Support Analyst