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Marex Logo Marex · IT - Administration

Application Support Analyst

France, Paris · Job Posted January 13, 2026
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Job Description

The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group.

Job Responsibility

  • Provide support for all trading and back-office platforms offered by Marex to both internal and external client base
  • Support business users offering second- and third-line support
  • Create and deploy PowerShell scripts providing a range of business functions
  • Manage new system analysis and implementation
  • Provide incident management per ITIL standards
  • Liaison between technology department and business groups to communicate system changes
  • Manage process and trading system documentation
  • produce and regularly maintain to a high standard
  • Ensure active tasks retain focus through workflow and prioritisation awareness
  • Manage vendor system upgrades and implementation
  • Manage exchange relationships and project manage mandatory upgrades
  • Manage technical client on-boarding
  • Complete exchange reporting and compliance audits
  • Provide consultative sales support
  • Manage client technical requirements within Marex technology department
  • Complete monthly transactional and volume reporting across all systems

Requirements

  • Solid background in Windows, Linux/Unix OS, including SQL and Oracle database architecture
  • Must be able to work under demanding conditions with a calm demeanour
  • Experience gained in a financial services background, ideally banking
  • Ability to work as part of a team in an environment with changing expectations
  • Proven ability to show a proactiveness in picking up issues and improving existing processes
  • Process-driven and systematic mindset
  • Experience with ITIL and change management processes
  • Excellent documentation, communication, and organizational skills
  • Ability to build strong relationships with Application Development teams and business sponsors
  • General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trade
  • Experience in exchange and vendor management with a view to project manage exchange/system critical upgrades
  • Knowledge of server-side infrastructure and admin tools to include the following systems: TT, Stellar, Deltix, ATEO, IBM MQ/Algorithmics and ION Suite
  • Ability to work shifts patterns (if required)
  • Knowledge of Fix Messaging protocol, including support experience
  • Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets
  • Experience in technical onboarding of new APIs and systems
  • Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity
  • Knowledge and expertise in high frequency trading platforms
  • Desirable – Bachelor’s degree in any relevant field
  • Excellent verbal and written communication skills
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