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Application Support Analyst

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360 Resourcing Solutions

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Location:
United Kingdom , Slough

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Contract Type:
Not provided

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Salary:

40000.00 - 44000.00 GBP / Year

Job Description:

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day? Join Furniture Village – the UK’s largest privately-owned independent furniture retailer. Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right. Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Job Responsibility:

  • Own and Resolve application support tickets quickly and accurately, keeping communication clear and users informed
  • Manage incidents, request, and problems with discipline and attention to service levels
  • Work collaboratively within project teams to roll out Microsoft Business Central across the entire business, supporting configuration, testing and change delivery
  • Oversee middleware integrations, ensuring data moves securely and reliably between platforms
  • Troubleshoot API connections, reviewing payloads, authentication, and performance to maintain stability
  • Protect data integrity across systems and take action to address discrepancies or recurring issues
  • Support structured testing, release and change activities to ensure smooth transitions into production
  • Contribute to continuous improvement, identifying process gaps and recommending smarter ways of working
  • Communicating clearly and confidently with your team
  • Following health & safety procedures at all times
  • Making a difference every day to the customer experience

Requirements:

  • Great experience working with Microsoft Business Central and other systems alike
  • A team player with a strong work ethic
  • Reliable, organised and confident in using and adapting technology
  • Comfortable using systems and following processes with confidence in problem solving
  • Proud of your work and passionate about doing things right
What we offer:
  • Competitive package: £40,000 plus up to 10% bonus
  • Work for an award-winning, family-run business
  • Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 years’ service)
  • Innovate & Grow: clear career path, full training and personal development opportunities
  • Staff discount
  • 24/7 medical support, health insurance and Perkbox benefits
  • 28 days holiday entitlement including bank holiday, increase to a maximum of 33 days based on length of service

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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