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Amaris Consulting Logo Amaris Consulting · IT - Administration

Application Support Analyst - MDM, Market Data & Risk

Malaysia, Kuala Lumpur · Job Posted June 29, 2026
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Job Description

We are seeking an Application Support Analyst to provide Level 2 functional and technical support across Master Data Management, market data platforms, pricing services, and risk management systems. This role acts as a bridge between IT and business teams, supporting users across Trading, Risk, Middle Office, Accounting, and related functions. The position requires strong troubleshooting skills, a good understanding of commodities trading and market data workflows, and the ability to support data quality, integrations, curve management, and risk analytics processes. The role also contributes to data governance, operational data quality initiatives, continuous improvement, documentation, and user support in a global, cross-functional environment.

Job Responsibility

  • Investigate and resolve data integration issues across MDM, risk, pricing, and market data systems through root cause analysis and corrective or preventive actions
  • Provide Level 2 support for market data platforms, including curve management, forward curve configuration, data feed troubleshooting, and user access management
  • Monitor data quality, coordinate data cleansing activities, and validate market data accuracy against source systems such as exchanges and market data providers
  • Support risk management processes including P&L reporting, VaR calculations, position management, exposure monitoring, and data feed troubleshooting
  • Enforce data governance rules to ensure accuracy, completeness, consistency, and integrity across supported systems
  • Perform advanced troubleshooting using middleware logs, payload simulation tools, SQL queries, and XML/JSON interpretation
  • Support curve publishing workflows to downstream systems such as risk and accounting platforms
  • Collaborate with Trading, Risk, Middle Office, Accounting, IT, infrastructure, support teams, and external vendors
  • Contribute to non-regression testing, UAT, continuous improvement initiatives, user guides, runbooks, and SOPs
  • Provide regular status updates on incidents, data quality metrics, and project progress

Requirements

  • Bachelor’s degree in Finance, Economics, Business Administration, Computer Science, or equivalent experience
  • 3+ years of experience in data management, market data, risk systems, application support, or a related support function
  • Strong understanding of commodities trading, market data concepts, forward curves, spot prices, price indices, and settlements
  • Knowledge of Master Data Management principles and data governance practices
  • Understanding of risk management concepts such as VaR, P&L attribution, position management, and exposure reporting
  • Hands-on troubleshooting experience with SQL, XML, JSON, middleware logs, and integration flows
  • Experience with API testing or payload simulation tools such as SOAP UI and Postman
  • Familiarity with SDLC concepts for business applications
  • Experience using ITSM tools such as Jira, ServiceNow, or similar platforms
  • Strong Excel and Microsoft Office skills for data analysis and reporting
  • Fluent English communication skills, both written and spoken

Nice to have

  • Experience with market data platforms such as ZEMA or similar tools
  • Familiarity with Python for data analysis or troubleshooting
  • Exposure to Databricks, Power BI, Azure, AWS, or similar data/cloud platforms
  • Familiarity with ERP integrations such as SAP or Oracle
  • Understanding of finance processes and global business operating models

What we offer

  • Global Diversity
  • Trust and Growth
  • Continuous Learning
  • Vibrant Culture
  • Meaningful Impact
  • Equal Opportunity
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